Senior Lead, ServiceNow SAM & HAM – Remote India

Fyerx; United States; Remote; USD 55,000 - 96,000; Part time

Job summary

Fyerx is seeking a Senior Lead - ServiceNow SAM & HAM to drive software and hardware asset management implementations remotely. The candidate will oversee ITAM configuration, asset lifecycle processes, and platform enhancements, delivering solutions with collaboration across architects, developers, and business stakeholders.

The role requires hands-on SAM/HAM experience, strong understanding of ITAM, and the ability to guide teams in design, testing, deployment, and ongoing improvements.

Qualifications

• 6+ years of total and relevant experience in ServiceNow with hands-on SAM and HAM.
• Strong understanding of ServiceNow IT Asset Management (ITAM).
• Experience configuring and implementing SAM and HAM solutions.
• Knowledge of software asset lifecycle management, license management, and compliance processes.
• Experience supporting hardware asset lifecycle, inventory, and asset tracking.

Responsibilities

• Lead SAM and HAM implementation and enhancement activities within ServiceNow.
• Configure and support ITAM capabilities for software and hardware lifecycles.
• Manage license management, reconciliation, and compliance processes.
• Support procurement, inventory, maintenance, and disposal for hardware assets.
• Design and optimize asset management workflows and automation.
• Collaborate with architects, developers, and stakeholders to translate requirements into ServiceNow solutions.
• Provide technical and functional guidance to SAM/HAM teams.

Skills

ServiceNow

SAM

HAM

ITAM

Asset Lifecycle

Tools

Flow Designer

IntegrationHub

CMDB

Discovery

Job description

Fyerx is seeking a Senior Lead - ServiceNow SAM & HAM to drive software and hardware asset management implementations remotely. The candidate will oversee ITAM configuration, asset lifecycle processes, and platform enhancements, delivering solutions with collaboration across architects, developers, and business stakeholders.

The role requires hands-on SAM/HAM experience, strong understanding of ITAM, and the ability to guide teams in design, testing, deployment, and ongoing improvements.