Senior Lead, Remote Commercial Casualty Claims

CSAA Insurance Group; Minneota (MN); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Annual discretionary bonus up to 12%

Remote-first / Flexible Workplace

401(k) with company match

Job summary

Mobilitas is seeking a Supervisor for Commercial Casualty Claims to oversee complex auto and commercial injury claims. This remote role will supervise across multiple states, manage workflows, and ensure high-quality service while aligning with regulatory requirements.

Responsibilities include supervising investigations, negotiations, and claim conclusions; directing team performance; and acting as a claims liaison with partners.

Qualifications

• 3+ years of casualty or bodily injury supervisory experience.
• Technical experience in handling claims for supervisees.
• High School diploma or GED or 3 years of virtual customer service experience.
• Experience handling Commercial Auto, Rideshare, and/or TNC claims.
• Bachelor's degree or equivalent; professional designations (AIC, CPCU, ICAR).

Responsibilities

• Oversee investigation, evaluation, negotiation, and conclusion of claims.
• Direct and evaluate workflow of claims.
• Ensure compliance with insurance regulations and company procedures.
• Manage budgets and resources for the business unit.
• Act as liaison for commercial customers and brokers.

Skills

Casualty claims supervision

Bodily injury experience

Communication

Remote work capable

Education

Bachelor's degree or equivalent

AIC/CPCU/ICAR designations

Job description

Mobilitas is seeking a Supervisor for Commercial Casualty Claims to oversee complex auto and commercial injury claims. This remote role will supervise across multiple states, manage workflows, and ensure high-quality service while aligning with regulatory requirements.

Responsibilities include supervising investigations, negotiations, and claim conclusions; directing team performance; and acting as a claims liaison with partners.