Senior Remote Lead, Commercial Casualty Claims

CSAA Insurance Group; Texas; Remote; USD 100,000 - 133,000; Full time

Job summary

Mobilitas, created by CSAA Insurance Group, is hiring a Sr. Supervisor, Commercial Casualty Claims - Remote. Lead supervision of complex auto and commercial injury claims across multiple states, including litigation handling and liaison with partner states and brokers.

The role emphasizes remote leadership, performance management, and ensuring high-quality service while overseeing staffing and budgets for the unit.

Qualifications

• 3+ years of casualty or bodily injury supervisory experience within a claims environment.
• Technical experience in handling claims relevant to adjuster role(s) supervised.
• Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

Responsibilities

• Oversees investigation, evaluation, negotiation and conclusion of claims.
• Directs, supervises and evaluates workflow of claims.
• Manages staffing to meet department standards.
• Acts as claims liaison for commercial customers and brokers.
• Oversees catastrophe response in multiple states.
• Provides guidance and settlement authority on complex cases.

Skills

Casualty claims supervision

Auto claims experience

Litigation handling

Education

HS/GED or 3+ yrs virtual customer service

Job description

Mobilitas, created by CSAA Insurance Group, is hiring a Sr. Supervisor, Commercial Casualty Claims - Remote. Lead supervision of complex auto and commercial injury claims across multiple states, including litigation handling and liaison with partner states and brokers.

The role emphasizes remote leadership, performance management, and ensuring high-quality service while overseeing staffing and budgets for the unit.