Senior Lead Product Enablement & AI Tools

Lumen; Atlanta (GA); On-site; USD 130,000 - 153,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Bonus program

Job summary

Lumen is seeking a Product Insights Enablement professional to optimize product management workflows, enable smarter decision making, and drive AI-enabled transformation. You will design tooling and governance for variable AI agents, partner with cross-functional teams, and lead adoption of new workflows across Product, Engineering, IT, Security, and Enablement.

The role emphasizes ownership, impact, and building a scalable operating model.

Qualifications

• 8+ years of experience in Product Management, Product Operations, Product Enablement, or a related enterprise transformation role.
• Demonstrated ability to operate at a Lead Product Manager level by defining strategy, aligning stakeholders, influencing senior leaders, and driving complex cross-functional initiatives.
• Experience designing, implementing, or optimizing product management tools, workflows, automations, integrations, reporting, or portfolio management processes.
• Hands-on experience with AI-enabled tools, agents, prompt frameworks, testing rubrics, output quality review, and responsible use of AI in enterprise workflows.
• Strong understanding of Product Management practices, including creating and maintaining roadmaps, prioritization, idea intake, requirements development, PRD quality, API-first thinking, and systems thinking.
• Proven ability to assess capability gaps, build upskilling plans, create enablement materials, and support adoption of new ways of working.
• Strong change management, communication, facilitation, and executive storytelling skills, with the ability to translate complex product, process, and technical concepts into clear guidance.

Responsibilities

• Define and design PIE tools automations agentic solutions integrations templates workflows and reporting capabilities.
• Lead implementation rollout administration optimization and continuous improvement of product management processes tools and communication strategies.
• Partner with cross functional teams to configure platforms design workflows manage integrations establish access controls and ensure tools meet organizational needs.
• Build tooling and processes to standardize Product Management workflows for areas like creating and maintaining roadmaps prioritization idea intake requirements development planning and portfolio visibility.
• Define metrics and KPIs to measure tool adoption usability effectiveness quality improvement and business impact.

Skills

Product management

Cross-functional leadership

Roadmap development

AI tools

Stakeholder alignment

PRD development

Systems thinking

Tools

AI tooling

Job description

Lumen is seeking a Product Insights Enablement professional to optimize product management workflows, enable smarter decision making, and drive AI-enabled transformation. You will design tooling and governance for variable AI agents, partner with cross-functional teams, and lead adoption of new workflows across Product, Engineering, IT, Security, and Enablement.

The role emphasizes ownership, impact, and building a scalable operating model.