Senior Lead PM, AI Enablement & Tooling

Lumen; Phoenix (AZ); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Health, Life and lifestyle benefits

Job summary

Lumen seeks an experienced Product Insights + Enablement professional to optimize Product Management workflows, design automation, and govern AI agent use across the Product Management Operating Model. You will build cross-functional tooling, drive adoption, and support senior leadership in strategic initiatives.

You will partner with Product, Engineering, IT, Security, Operations, and enablement teams to deliver data-driven insights, standardize processes, and elevate PM performance in a

Qualifications

• 8+ years of experience in Product Management, Product Operations, Product Enablement, or a related enterprise transformation role.
• Demonstrated ability to operate at a Lead Product Manager level by defining strategy, aligning stakeholders, influencing senior leaders, and driving complex cross-functional initiatives.
• Experience designing, implementing, or optimizing product management tools, workflows, automations, integrations, reporting, or portfolio management processes.
• Hands-on experience with AI-enabled tools, agents, prompt frameworks, testing rubrics, output quality review, and responsible use of AI in enterprise workflows.
• Strong understanding of Product Management practices, including roadmaps, prioritization, PRD quality, API-first thinking, and systems thinking.
• Proven ability to assess capability gaps, build upskilling plans, create enablement materials, and support adoption of new ways of working.

Responsibilities

• Define and design PIE tools automations, agentic solutions, integrations, templates, workflows and reporting capabilities.
• Lead implementation, rollout, administration, optimization and continuous improvement of product management processes, tools and communication strategies.
• Partner with cross functional teams to configure platforms, design workflows, manage integrations, establish access controls and ensure tools meet organizational needs.
• Build tooling and processes to standardize Product Management workflows for roadmapping, prioritization, idea intake, requirements development, and portfolio visibility.
• Define metrics and KPIs to measure tool adoption, usability, effectiveness, quality improvement and business impact.

Skills

Product management

Cross-functional leadership

AI tools

Change management

Executive storytelling

Systems thinking

Tools

AI agents

Prompt frameworks

Workflow automation

Job description

Lumen seeks an experienced Product Insights + Enablement professional to optimize Product Management workflows, design automation, and govern AI agent use across the Product Management Operating Model. You will build cross-functional tooling, drive adoption, and support senior leadership in strategic initiatives.

You will partner with Product, Engineering, IT, Security, Operations, and enablement teams to deliver data-driven insights, standardize processes, and elevate PM performance in a