Senior Lead Generative AI Conversation Architect

AGM Tech Solutions - A Woman and Latina-owned IT Staffing Firm-an Inc. 5000 company

Alpharetta (GA)

Hybrid

USD 150,000 - 190,000

Full time

2 days ago

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Benefits offered by this job

Competitive market-rate salary

Medical & dental benefits

Work-life balance

Job summary

AGM Tech Solutions is seeking a Senior Lead Conversational Designer to shape AI-powered user experiences. You will design how probabilistic, generative systems respond, create guardrails, and drive scalable strategies with cross-functional partners.

Your work balances creativity with safety, quality, and business goals. You will collaborate with Product, UX, Engineering, and AI Platform teams, while evaluating LLM performance and presenting findings to senior leadership.

Qualifications

8+ years in Conversational Design, UX Writing, Content Design, or related fields.
3–5+ years designing conversational experiences specifically with Generative AI/LLMs.
Deep understanding of deterministic vs. probabilistic conversational design.
Experience with OpenAI, Anthropic Claude, Google Gemini, Meta Llama, or similar (a plus).
Strong executive communication and stakeholder management skills.

Responsibilities

Design conversation strategies for probabilistic, LLM-powered systems.
Build prompts, guardrails, and response frameworks that improve consistency and quality.
Partner with Product, UX, Engineering, and AI Platform teams to shape AI strategy.
Evaluate and optimize LLM performance through testing and iteration.
Present recommendations directly to senior stakeholders and executive leadership.