LC/MS Field Service Engineer – On‑Site Diagnostics & Repair

Pace® Life Sciences

Morrisville (NC)

On-site

USD 90,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Medical benefits
Dental benefits
Vision benefits
401K retirement plan
Paid time off
HSA

Job summary

Pace Analytical is seeking an instrument technician specializing in HPLC, UPLC, LC/MS and LC/MS/MS to maintain, repair and qualify analytical systems. The role requires advanced expertise and independent problem-solving, with a focus on quality and customer support.

The position involves calibrating, qualifying and improving instrument performance, managing parts inventories, and contributing to cross-functional projects. Travel may be required to support customers and sites.

Qualifications

  • Advanced to expert knowledge of HPLC, UPLC, LC/MS and LC/MS/MS.
  • Ability to diagnose, troubleshoot, and solve problems with analytical instruments.
  • Experience drafting SOPs, calibration procedures and qualification protocols.

Responsibilities

  • Maintains, diagnoses and repairs HPLC/UPLC/LC/MS systems to expert level.
  • Calibrates and qualifies HPLC, UPLC, LC/MS systems.
  • Implements improvements to analytical instruments and processes.
  • Sources and inventories parts and supplies for instruments.
  • Communicates troubleshooting results and solutions to customers and staff.
  • Drafts SOPs, calibration and qualification documentation.

Skills

HPLC
UPLC
LC/MS
LC/MS/MS
Diagnostics
Troubleshooting
Calibration
Leadership
Project management
Communication

Education

Bachelor's degree in chemistry/biochemistry/electronics
8 years instrument troubleshooting experience

Tools

Calibration tools
Data analysis software

Job description

Pace Analytical is seeking an instrument technician specializing in HPLC, UPLC, LC/MS and LC/MS/MS to maintain, repair and qualify analytical systems. The role requires advanced expertise and independent problem-solving, with a focus on quality and customer support.

The position involves calibrating, qualifying and improving instrument performance, managing parts inventories, and contributing to cross-functional projects. Travel may be required to support customers and sites.

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