Account Manager - Landscape Maintenance

Gothic Landscape

Santa Clara (CA)

Hybrid

USD 95,000 - 105,000

Full time

32 hours ago

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Benefits offered by this job

401(k) with company match

9 paid holidays

Paid vacation and sick leave

Company-paid take-home vehicle

Company-paid cell phone and laptop

Paid training and professional certs

Team-oriented environment

Growth and loyalty culture

Job summary

Gothic Landscape in Santa Clara, CA is seeking a Landscape Maintenance Account Manager to lead client relationships, oversee field operations, and grow the branch’s portfolio of commercial accounts. You will manage crews, develop your team, and develop value-driven proposals to deliver outstanding service.

This role requires a proven track record in commercial landscaping, 5+ years of experience, and strong sales, communication, and leadership skills.

Qualifications

5+ years of commercial landscape experience with client and crew management.
Proven success managing a large portfolio of commercial landscape accounts.
2–4 year degree in horticulture, landscape management, business, or related field preferred.
2–3+ years of experience training and managing multiple landscape crews.
3+ years in customer service, sales, account management, or related experience.
Strong written and verbal communication; able to present proposals and bids.

Responsibilities

Build and maintain strong relationships with commercial landscape clients through consistent communication and service.
Lead field operations, dispatch, workload planning, coaching, and addressing concerns.
Develop your team and identify opportunities for growth; prepare proposals and bids.
Network within the market to generate referrals and new business opportunities.
Grow the branch’s contract base in targeted market segments and locations.
Partner with leadership to achieve retention, quality, growth, and profitability goals.

Skills

Client management

Team leadership

Sales ability

Customer service

Proposal writing

Education

College degree in horticulture/landscape management or related field

Tools

CRM software

Microsoft Excel

Job description

Santa Clara, CA | $95,000–$105,000 + Annual Bonus Potential

At Gothic Landscape, we are about delivering extraordinary customer service and building authentic relationships—not only with our clients, but with our teams. With ingenuity, vision, and dedication, we transform landscapes into places where people live, work, and play.

As the nation's largest family-owned and operated commercial landscaping company, we never forget why we do what we do—and who makes it all possible. Our people are the foundation of our success. Together, we create something unique that continues to grow year after year.

Are You Our Next Great Landscape Maintenance Account Manager?

If you're a relationship-driven leader who enjoys working outdoors, managing teams, solving problems, and delivering exceptional service to commercial landscape clients, we want to meet you!

As a Landscape Maintenance Account Manager, you will be responsible for building strong client relationships, leading field operations, developing your team, identifying opportunities for growth, and helping drive the overall success of the branch.

This position is located in Santa Clara, CA.

What You'll Do

As an Account Manager, you will:

Build and maintain strong relationships with commercial landscape clients through consistent communication, responsiveness, and exceptional service.
Ensure customers receive high-quality, timely service and that client expectations are consistently met.
Lead and support landscape maintenance crews, including morning dispatch, workload planning, performance management, coaching, and addressing employee or customer concerns.
Conduct proactive property and site-quality inspections and communicate findings and action plans to both clients and internal teams.
Identify opportunities for additional services and develop proposals and bids that create value for our customers.
Network within the market and generate referrals and new business opportunities.
Help grow the branch's contract base within targeted market segments and geographic areas.
Partner with branch leadership to achieve goals related to customer retention, quality, growth, employee development, and profitability
Serve as a trusted advisor to clients by understanding their needs and proactively recommending solutions.
What We're Looking For

The ideal candidate is a confident leader who combines commercial landscape knowledge, operational leadership, customer service, and sales ability.

Qualifications & Experience
5+ years of commercial landscape experience , with client and crew management experience strongly preferred.
Proven success managing a large portfolio of commercial landscape maintenance accounts.
2- or 4-year college degree in horticulture, landscape management, business, or a related field preferred; equivalent industry experience will be considered.
2–3+ years of experience training and managing multiple landscape crews, gardeners, or field employees.
3+ years of customer service, sales, account management, or comparable experience.
Strong consultative selling skills with the ability to identify opportunities and sell additional landscape services.
Strong written and verbal communication skills, including the ability to prepare and present proposals and bids.
Excellent time-management, organizational, and problem-solving skills.
Strong work ethic with the ability to work independently while collaborating effectively with branch leadership and field teams.
Ability to build trust and credibility with clients, employees, and coworkers.

Why You'll Love Working at Gothic

At Gothic Landscape, we believe your success is our success. We invest in our people and provide opportunities to build a long-term career.