Senior Labor Relations Manager - Luxury Hospitality

The Private Suite Llc; El Segundo (CA); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401K matching

HSA/FSA program

Unlimited PTO

Parental benefits

Tuition reimbursement

Wellness stipend

Employee discounts

Paid training

Career growth

Job summary

The Private Suite Llc in El Segundo, CA is seeking a Labor Relations Manager to lead labor relations strategy across hospitality operations. You will partner with Operations, People, Employee Relations, and Legal to administer CBAs, manage grievances and investigations, and communicate with union representatives.

Based out of our HQ and LAX property, this full-time role requires at least 5 years of labor relations experience and the ability to balance business needs with employee experience in a

Qualifications

• Bachelor’s degree in a related field preferred or equivalent experience.
• Minimum of 5 years of labor relations experience, preferably in hospitality, airport operations, transportation, food and beverage, facilities, or another labor-intensive service environment.
• Experience administering collective bargaining agreements and advising leaders on contract interpretation, grievances, investigations, and labor strategy.
• Experience leading or supporting workplace investigations involving represented employees.
• Strong working knowledge of labor relations practices, collective bargaining, grievance procedures, union communications, and applicable labor laws.

Responsibilities

• Serve as the primary labor relations partner for unionized workgroups in operations.
• Administer and interpret collective bargaining agreements, ensuring consistent application across departments and operational leaders.
• Partner with Operations, People, Employee Relations, and Legal on labor-related matters, including contract interpretation, grievance strategy, investigations, disciplinary matters involving represented employees, and labor risk.
• Support workplace investigations involving union-represented team members in partnership with Employee Relations, including fact-finding, witness interviews, documentation review, findings, and recommendations consistent with company policy, applicable CBAs, and labor law.
• Manage grievance, mediation, arbitration, and settlement processes, including preparation of documentation, coordination with stakeholders, and recommended strategy.
• Support collective bargaining preparation and negotiations, including research, proposal development, data review, leadership alignment and implementation planning.
• Provide practical guidance to property leaders and managers on labor obligations, union protocols, documentation standards, and consistent decision-making.
• Create and deliver labor relations training for leaders, including CBA administration, grievance handling, investigations involving represented employees, discipline documentation, and communication with union representatives.
• Track labor trends, recurring issues, grievances, and operational risks, using data and insights to recommend proactive solutions.
• Maintain strong working knowledge of applicable federal, state, and local labor laws, hospitality workforce practices, and PS policies.
• Build effective working relationships with union representatives while protecting the company’s operational needs, service standards, and business interests.
• Support implementation of new or revised labor agreements, including manager communication, policy alignment, scheduling practices, and operational readiness.
• Prepare labor relations summaries, briefing materials, recommendations, and updates for People leadership, Operations leadership, and executive stakeholders.
• Perform other related duties as assigned.

Job description

The Private Suite Llc in El Segundo, CA is seeking a Labor Relations Manager to lead labor relations strategy across hospitality operations. You will partner with Operations, People, Employee Relations, and Legal to administer CBAs, manage grievances and investigations, and communicate with union representatives.

Based out of our HQ and LAX property, this full-time role requires at least 5 years of labor relations experience and the ability to balance business needs with employee experience in a