Labor Relations Manager

Solomon Page; New York (NY); On-site; USD 103,000 - 125,000; Full time

Job summary

Solomon Page in New York, NY seeks an experienced HR Labor Relations Manager to lead union relations and contract administration within a hospitality/entertainment organization. You will handle grievances, investigations, and disciplinary matters, advising executives and supervisors while partnering with HR, Payroll, and Finance to ensure compliant labor practices.

The role requires at least 5 years in labor relations in a unionized environment, strong communication, bilingual a plus, and a

Qualifications

• Minimum 5 years of Labor Relations, Employee Relations, or HR experience with focus on labor relations.
• Experience in a unionized environment is required.
• Bilingual English-Mandarin or English-Cantonese or English-Tibetan is highly preferred.

Responsibilities

• Manage employee grievances, complaints, investigations, and workplace disputes.
• Interpret and administer collective bargaining agreements.
• Advise leaders on labor laws, union contract compliance, and disciplinary matters.
• Conduct confidential workplace investigations.
• Build and maintain productive relationships with union representatives.
• Support grievance meetings, arbitration, and collective bargaining initiatives.
• Train managers on labor relations policies, contract interpretation, and grievance handling.
• Ensure compliance with federal, state, and local labor laws.
• Partner with HR, Payroll, and Finance to ensure labor-related matters are accurately administered.
• Assist with labor relations reporting, HRIS updates, and related administrative responsibilities.
• Develop strategies that promote positive employee relations and minimize workplace conflict.

Skills

Labor Relations

Employee Relations

Union Environment

Contract Administration

Investigations

Dispute Resolution

Education

Associate's degree in HR or related field

Tools

HRIS

Job description

An established hospitality and entertainment organization is seeking a professional HR Labor Relations Managers to join its Human Resources team. This is an excellent opportunity for experienced Labor Relations professionals who thrive in union environments and are passionate about employee relations, contract administration, investigations, and dispute resolution. This role partners closely with senior leadership to foster positive union relationships, ensure compliance with collective bargaining agreements, and support a fair, transparent, and compliant workplace.

• Full-Time | Permanent
• Salary: $103,000-125,000 DOE annually
• Schedule: Monday-Friday | 100% On-Site (5 days/week)
• Hours: Start time between 8:30 AM-9:30 AM

Responsibilities

• Manage employee grievances, complaints, investigations, and workplace disputes
• Interpret and administer collective bargaining agreements
• Advise leaders on labor laws, union contract compliance, and disciplinary matters
• Conduct confidential workplace investigations
• Build and maintain productive relationships with union representatives
• Support grievance meetings, arbitration, and collective bargaining initiatives
• Train managers on labor relations policies, contract interpretation, and grievance handling
• Ensure compliance with federal, state, and local labor laws
• Partner with HR, Payroll, and Finance to ensure labor-related matters are accurately administered
• Assist with labor relations reporting, HRIS updates, and related administrative responsibilities
• Develop strategies that promote positive employee relations and minimize workplace conflict

Required Qualifications

• Minimum 5 years of Labor Relations, Employee Relations, or Human Resources experience with a strong focus on labor relations
• Experience working in a unionized environment is required
• Highly preferred Bilingual English-Mandarin or English-Cantonese or English-Tibetan
• Hospitality, gaming, hotel, healthcare, manufacturing, transportation, or other unionized industry experience is welcome, with hospitality strongly preferred
• Experience handling grievances, investigations, contract interpretation, coaching, counseling, and disciplinary matters
• Strong knowledge of labor laws and collective bargaining agreements
• Excellent communication, conflict resolution, and relationship-building skills
• Associate's degree in Human Resources, Labor Relations, or a related field is preferred (equivalent experience will be considered)

Important Hiring Requirements

This position requires obtaining a Gaming License prior to employment.

Candidates should be comfortable completing a comprehensive licensing process, including:

• Criminal background check
• Employment verification
• Education verification
• Financial history review
• Additional licensing requirements as required by the Gaming Commission

The licensing process typically takes approximately two weeks to complete. Candidates should be prepared to successfully obtain and maintain this license as a condition of employment.

Compensation & Benefits

• Permanent, full-time opportunity
• Salary up to $103,000 annually, depending on experience
• Opportunity to join a well-established organization with a collaborative HR team
• Career growth within a dynamic labor relations environment