Senior Labor Ops Lead — Hybrid (Payroll & Compliance SME)

RTX; Farmington (CT); Hybride; USD 96 000 - 182 000; Plein temps

Résumé du poste

RTX is seeking a Senior Labor Analyst to join its Enterprise Services team, acting as a senior SME for time and labor operations across Payroll, HR and IT. The role focuses on complex projects, implementations, and compliance initiatives to drive efficiency and consistency.

Hybrid work, with multiple site options across the U.S. The position emphasizes collaboration with leadership, establishing robust procedures, training resources, and scalable solutions to support enterprise objectives and

Qualifications

• Typically requires a Bachelor’s Degree in Accounting, Finance or related discipline or equivalent experience with minimum 5 years in payroll, timekeeping, finance, auditing, and/or compliance; or an Advanced Degree with minimum 3 years experience.
• Experience demonstrating intermediate skills in MS Word and Excel (VLOOKUP, pivot tables, etc.).
• Experience and strong working knowledge of SAP systems operations and processes

Responsabilités

• Serve as a senior operational SME supporting managers, leadership, and cross-functional teams.
• Lead or support complex operational projects, enterprise implementations, strategic initiatives, and operational readiness efforts.
• Partner with Payroll, HR, Operations, Compliance, and system teams to support operational strategy and organizational objectives.
• Provide advanced operational support across multiple Time & Labor Management functional areas based on business and project needs.
• Support workforce operations including labor processes, payroll support activities, audit analysis, escalations, and operational issue resolution.
• Support labor compliance activities and operational reviews to ensure adherence to company policy and applicable labor requirements.
• Support project planning, implementation readiness, testing, validation, deployment activities, and post-implementation operational support.
• Develop and maintain operational procedures, implementation documentation, training resources, reporting tools, and operational reference materials.
• Assist leadership with escalations, operational oversight activities, enterprise support efforts, and complex issue resolution.
• Mentor and provide guidance to team members on operational processes, project support activities, and issue resolution.
• Identify and communicate operational risks, dependencies, compliance concerns, and strategic improvement opportunities to leadership.
• Designs, develops, and delivers comprehensive on-site training programs for HR, employees, and supervisors to ensure consistent understanding and application of time and labor processes.

Connaissances

MS Word

Excel

Formation

Bachelor’s Degree in Accounting/ Finance or related discipline

Advanced Degree in related field

Outils

SAP

Description du poste

RTX is seeking a Senior Labor Analyst to join its Enterprise Services team, acting as a senior SME for time and labor operations across Payroll, HR and IT. The role focuses on complex projects, implementations, and compliance initiatives to drive efficiency and consistency.

Hybrid work, with multiple site options across the U.S. The position emphasizes collaboration with leadership, establishing robust procedures, training resources, and scalable solutions to support enterprise objectives and