Date Posted: 2026-10-12
Country: United States of America
Location: US-TX-GREENVILLE-6201 ~ 6201 Interstate Hwy 30 ~ PAYROLL
Position Role Type: Hybrid
U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance Type: None/Not Required
Security Clearance Status: Not Required
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world‑class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.
The following position is to join RTX Enterprise Services team:
What You Will Do
- Serve as a senior operational SME supporting managers, leadership, and cross-functional teams.
- Lead or support complex operational projects, enterprise implementations, strategic initiatives, and operational readiness efforts.
- Partner with Payroll, HR, Operations, Compliance, and system teams to support operational strategy and organizational objectives.
- Provide advanced operational support across multiple Time & Labor Management functional areas based on business and project needs.
- Support workforce operations including labor processes, payroll support activities, audit analysis, escalations, and operational issue resolution.
- Support labor compliance activities and operational reviews to ensure adherence to company policy and applicable labor requirements.
- Support project planning, implementation readiness, testing, validation, deployment activities, and post-implementation operational support.
- Develop and maintain operational procedures, implementation documentation, training resources, reporting tools, and operational reference materials.
- Assist leadership with escalations, operational oversight activities, enterprise support efforts, and complex issue resolution.
- Mentor and provide guidance to team members on operational processes, project support activities, and issue resolution.
- Identify and communicate operational risks, dependencies, compliance concerns, and strategic improvement opportunities to leadership.
- Designs, develops, and delivers comprehensive on-site training programs for HR, employees, and supervisors to ensure consistent understanding and application of time and labor processes.
Qualifications You Must Have
- Typically requires a Bachelor's Degree in Accounting, Finance or related discipline or equivalent experience and minimum 5 years prior relevant experience in payroll, timekeeping, finance, auditing, and/or compliance, or An Advanced Degree in a related field and minimum 3 years experience.
- Experience demonstrating intermediate skills in MS Word and Excel (VLOOKUP, pivot tables, etc.).
- Experience and strong working knowledge of SAP systems operations and processes
Qualifications We Prefer
- Experience supporting workforce operations, payroll, labor compliance, or timekeeping processes.
- Experience serving as an SME for enterprise projects, implementations, or operational initiatives.
- Experience collaborating with cross-functional teams, including Payroll, HR, Operations, Compliance, or IT, to support operational objectives.
- Experience in analytical and reporting skills with experience analyzing large data sets and operational trends.
- Experience supporting process improvements, system implementations, testing, or operational optimization initiatives.
- Experience using ServiceNow, Power BI, automation tools, reporting applications, SAP, or other workforce management systems.
- Experience managing multiple projects, operational priorities, or functional responsibilities simultaneously while meeting established deadlines.
What We Offer
Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of