Senior Lab Systems IT Applications Lead

Regeneron Pharmaceuticals, Inc.; New York (NY); Presencial; USD 94.000 - 180.000; Jornada completa

Descripción de la vacante

Regeneron Pharmaceuticals, Inc. is seeking a Principal IT Applications Analyst for Lab Systems in Troy, NY. You will serve as the principal liaison between lab stakeholders and IT, delivering Tier 3 support, leading root cause analysis, and driving permanent fixes across integrations and data flows.

You will mentor junior staff, develop runbooks, and ensure changes follow controlled release practices in a global biopharma setting.

Formación

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 8+ years work experience as IT Applications Analyst (Principal level) or equivalent.
• 10+ years work experience for Staff level consideration; equivalent education/experience allowed.

Responsabilidades

• Deliver Tier 3 application support including root cause analysis and permanent corrective actions.
• Diagnose network-related issues affecting application performance and reliability.
• Configure, test, and promote changes in controlled environments; support system integrations.
• Develop test documentation with traceability and audit-support evidence.
• Collaborate with business owners to translate requests into prioritized work; mentor junior analysts.

Conocimientos

SQL proficiency

Python scripting

PowerShell scripting

Networking fundamentals

CI/CD practices

Stakeholder communication

Root cause analysis

Educación

Bachelor's degree in IT or CS

Herramientas

Wireshark

Packet captures

Traceroute

Descripción del empleo

Regeneron Pharmaceuticals, Inc. is seeking a Principal IT Applications Analyst for Lab Systems in Troy, NY. You will serve as the principal liaison between lab stakeholders and IT, delivering Tier 3 support, leading root cause analysis, and driving permanent fixes across integrations and data flows.

You will mentor junior staff, develop runbooks, and ensure changes follow controlled release practices in a global biopharma setting.