Senior KOL Engagement Director - Trauma

Johnson & Johnson Co.; West Chester (Chester County); Remote; USD 122,000 - 213,000; Full time

Benefits offered by this job

401(k) plan

Long-term incentive program

Vacation benefits

Parental Leave

Job summary

Johnson & Johnson, a leader in MedTech and Orthopaedics, seeks an Associate Director – KOL Management to lead enterprise-wide customer engagement strategy across Marketing, R&D, and Medical Affairs. This role will establish governance, drive cross-functional alignment, and build trusted relationships with key healthcare professionals and thought leaders.

You will coordinate engagements, shape the strategy, and partner with regulatory, commercial, and education teams to deliver sustained business

Qualifications

• Bachelor's degree required.
• Minimum 7 years of relevant business experience.
• Experience engaging healthcare professionals (HCPs) and key opinion leaders (KOLs) is required.
• Ability to influence without authority and work with cross-functional teams.
• Strong stakeholder collaboration and negotiation skills.
• Experience in a matrix environment is preferred.

Responsibilities

• Lead development and execution of the thought leader engagement strategy with global and regional teams.
• Establish governance and engagement touchpoints between the business and thought leaders.
• Shape the KOL engagement strategy with cross-functional plans.
• Identify and maintain relationships with HCPs and define engagement activities.
• Develop and execute the commercial engagement plan and manage CRM tools.
• Support KOLs by triaging and coordinating requests across the organization.
• Collaborate cross-functionally to align external engagement strategies.
• Provide leadership insights to senior leaders to inform priorities and activities.
• Travel up to 50%.

Skills

KOL management

Cross-functional leadership

Influence without authority

Healthcare engagement

Negotiation skills

Education

Bachelor's degree

Job description

Johnson & Johnson, a leader in MedTech and Orthopaedics, seeks an Associate Director – KOL Management to lead enterprise-wide customer engagement strategy across Marketing, R&D, and Medical Affairs. This role will establish governance, drive cross-functional alignment, and build trusted relationships with key healthcare professionals and thought leaders.

You will coordinate engagements, shape the strategy, and partner with regulatory, commercial, and education teams to deliver sustained business