Senior Key Account Manager, Retail (North America)

Withings; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health coverage (Medical, Dental &

Life insurance

6% 401(k) company match

Generous PTO and holidays

Family leave (maternity & paternit

Fitness club reimbursement

Job summary

Withings is seeking a Senior Key Account Manager to lead and expand our presence in major US retail accounts such as Best Buy and Target. You will negotiate commercial terms, calendars, and on-shelf presence while developing new distribution channels across pharmacy, jewelry, and specialty health retailers.

The role reports to the Head of Retail Sales and requires extensive travel within the region. You will drive sell-in and sell-out performance, manage cross-functional collaboration, and

Qualifications

• 3+ years managing key retail accounts in the US market.
• Proven track record of growing existing accounts and opening new channels.
• Strong negotiation skills and data-driven decision-making.

Responsibilities

• Grow sell-in and sell-out across major US accounts with negotiated terms and promotions.
• Open new distribution verticals including pharmacy, jewelry, sporting goods, and FSA/HSA stores.
• Expand footprint in Canada and Mexico through distributor partnerships.
• Design and execute trade marketing campaigns; track impact on sell-out lift.

Skills

Retail account management

Negotiation

Analytical mindset

Travel readiness

Job description

About Withings

Withings builds connected health devices and services that help people understand and act on their health every day — from smart scales and watches to blood pressure monitors and sleep tracking. Our North America retail business puts those products in front of millions of consumers through the country's largest electronics and mass retailers.

The role:

We're looking for a Senior Key Account Manager to lead and grow Withings' presence across major US retail accounts — Best Buy, Target, DSG, and HSA/FSA channels among them. This is a hands-on, hunter-and-farmer role: you'll deepen the partnerships we already have while aggressively opening new distribution ground in pharmacy, jewelry, sporting goods, and specialty health retail. You'll report to the Head of Retail Sales.

What you’ll do:

• Grow sell-in and sell-out across major US accounts, negotiating commercial agreements, promotional calendars, and on-shelf presence that strengthen Withings' position as a strategic partner.
• Open new distribution verticals — including pharmacy, jewelry, sport shops, and FSA/HSA stores — building relationships with buyers and decision-makers from the ground up.
• Expand Withings' footprint in Canada and Mexico by developing existing distributor partnerships.
• Design and execute trade marketing campaigns, in-store and online, that convert into measurable sell-out lift.
• Guide the day-to-day work of a Channel Marketing Specialist, keeping activations aligned with commercial priorities even without formal reporting authority.
• Monitor stock levels, forecast accuracy, and sell-out data to head off out‑of‑stock risk and keep inventory healthy.
• Track co‑op and MDF trade investment against ROI, and adjust spend to maximize return.
• Travel extensively across the region to visit accounts, audit stores, and meet partners in the field.

What you’ll bring

• 3+ years managing key retail accounts in the US market, ideally in consumer electronics, wearables, or connected technology.
• A proven track record of both growing existing accounts and opening new distribution channels from scratch.
• Strong negotiation skills and a sharp analytical mindset — fluent in retail KPIs, sales planning, and performance data.
• Comfort leading cross‑functional work and shaping marketing execution without formal authority over the people involved.
• Willingness to travel extensively within the territory for account visits, store audits, and partner meetings.

Bonus points for

• Fluency in French and/or Spanish.
• Experience managing distributor relationships in Canada or Mexico.
• Background in an agile start‑up or scale‑up environment.

What we offer

• Competitive base salary plus commission structure.
• Health coverage (Medical, Dental & Vision), life insurance, and short/long‑term disability.
• 6% 401(k) company match.
• Generous PTO including vacation, sick days, and public holidays; family leave (maternity & paternity).
• Fitness club reimbursement, Healthcare & Dependent Care FSA, Commuter FSA.
• Daily coffee & snacks in the Boston office, plus access to Withings products.
• Training & development investment — we want you to grow with the business.