Senior Key Account Manager - Mining Growth

Xylem; Elko (NV); Remote; USD 150,000 - 165,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) with company contribution

Paid time off

Paid parental leave

Tuition reimbursement

Job summary

Xylem is seeking a Senior Key Account Manager - Mining to lead strategic relationships with key mining customers and drive multi-site growth. You will own account strategy, build tailored plans, and coordinate cross-functional teams to deliver differentiated, high-touch service.

The role emphasizes deep customer understanding, long-term planning, and the ability to mobilize internal resources to meet customer needs, expand presence, and achieve significant account growth.

Qualifications

• 7+ years of experience in key account management, strategic sales, business development, technical sales, mining, industrial water, dewatering, pumping, or a related field.
• Demonstrated experience managing and growing complex, strategic customer relationships.
• Experience working with large customers involving multiple locations, stakeholders, decision-makers, or business needs.
• Ability to travel regularly to customer and mining locations.

Responsibilities

• Own the overall account strategy and relationship for a defined portfolio of mining customers and develop growth plans.
• Serve as the primary commercial and operational point of contact and coordinate internally to resolve issues and mobilize resources.
• Provide strategic direction and coordination for a small team of resources supporting assigned accounts.
• Develop strong relationships across multiple levels and functions within each customer organization.
• Identify opportunities to increase Xylem’s share of business by $10M+ within existing strategic accounts.
• Act as the voice of the strategic customer within Xylem and coordinate internal actions.

Skills

Strategic Account Management

Customer Relationship Management

Customer Advocacy

Commercial Acumen

Consultative Selling

Account Planning

Cross-Functional Leadership

Executive Relationship Development

Opportunity Development

Problem Solving

Influence Without Authority

Mining Market Knowledge

Education

Bachelor’s degree in business, engineering, mining, or related field

Job description

Xylem is seeking a Senior Key Account Manager - Mining to lead strategic relationships with key mining customers and drive multi-site growth. You will own account strategy, build tailored plans, and coordinate cross-functional teams to deliver differentiated, high-touch service.

The role emphasizes deep customer understanding, long-term planning, and the ability to mobilize internal resources to meet customer needs, expand presence, and achieve significant account growth.