Mining Key Accounts Lead — Strategic Growth & Solutions

Xylem; Boise (ID); Remote; USD 150,000 - 165,000; Full time

Job summary

Xylem is seeking a senior Business Development / Key Account Manager for mining to lead strategy and relationships with a portfolio of key mining customers. The role focuses on growing Xylem’s business with priority accounts by delivering a differentiated, high-touch customer experience.

Working with a small dedicated team, you will build deep knowledge of each customer’s operations, priorities, challenges, and stakeholders, coordinating resources to respond quickly and effectively.

Qualifications

• Bachelor’s degree in business, engineering, mining, or a related field.
• 7+ years in key account management, strategic sales, business development, or mining/industrial water.
• Experience managing large customers with multiple locations and stakeholders.
• Strong consultative selling and strategic account management skills.
• Ability to navigate complex organizations and coordinate cross-functional resources.

Responsibilities

• Own the overall account strategy and relationship for a defined portfolio of mining customers.
• Develop and execute account plans to significantly grow Xylem’s business within each customer.
• Serve as the primary commercial and operational point of contact for assigned customers.
• Lead a small team of resources to support the assigned accounts and coordinate cross-functional efforts.
• Maintain regular engagement with decision-makers and key stakeholders across the customer organization.

Skills

Strategic account mgmt

Customer relationships

Consultative selling

Cross-functional collaboration

Coordination without authority

Commercial acumen

Communication skills

Education

Bachelor’s degree in business, engineering, mining, or related field

Job description

Xylem is seeking a senior Business Development / Key Account Manager for mining to lead strategy and relationships with a portfolio of key mining customers. The role focuses on growing Xylem’s business with priority accounts by delivering a differentiated, high-touch customer experience.

Working with a small dedicated team, you will build deep knowledge of each customer’s operations, priorities, challenges, and stakeholders, coordinating resources to respond quickly and effectively.