Key Account Manager

1020 Solenis LLC US; Town of Florida (NY); Hybrid; USD 81,000 - 118,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K plan

Career growth opportunities

Job summary

Solenis is seeking a Key Account Manager to grow and maintain pulp and paper customer accounts in the Fernandina Beach region. You will lead account strategy, manage technical service programs, and ensure customer satisfaction while delivering profitable business results.

The role requires building relationships with stakeholders, identifying opportunities, coordinating trials, and driving safety and compliance.

Qualifications

• Bachelor's degree in a technical, engineering, or scientific discipline is preferred.
• Experience in account management, technical sales, or customer-facing roles in industrial manufacturing, water treatment, or pulp and paper environments.

Responsibilities

• Manage and expand assigned pulp and paper customer accounts in the Fernandina Beach region.
• Build and maintain relationships with customer stakeholders and decision-makers.
• Lead account representatives, support engineers, and technicians supporting the business.
• Identify new business opportunities and develop strategies to increase revenue and profitability.
• Plan, coordinate, and execute product and program trials.
• Monitor treatment program performance and communicate results to customer leadership teams.
• Drive safety initiatives and ensure compliance with customer and company standards.
• Achieve sales, gross profit, and product mix objectives while delivering measurable value to customers.

Skills

Leadership

Relationship-building

Communication

Strategic thinking

Education

Bachelor's degree in technical/engineering/science

Job description

About Solenis

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media.

Position Summary

The Key Account Manager is responsible for growing and maintaining customer accounts within the pulp and paper industry in and around Fernandina Beach, FL. This role serves as the primary customer contact, leading account strategy, identifying growth opportunities, managing technical service programs, and ensuring customer satisfaction while delivering profitable business results.

Key Responsibilities

• Manage and expand assigned pulp and paper customer accounts in the Fernandina Beach region.
• Build and maintain strong relationships with customer stakeholders and decision-makers.
• Lead account representatives, support engineers, and technicians supporting the business.
• Identify new business opportunities and develop strategies to increase revenue and profitability.
• Plan, coordinate, and execute product and program trials.
• Monitor treatment program performance and communicate results to customer leadership teams.
• Drive safety initiatives and ensure compliance with customer and company standards.
• Achieve sales, gross profit, and product mix objectives while delivering measurable value to customers.

Preferred Qualifications

• Bachelor's degree in a technical, engineering, or scientific discipline preferred.
• Experience in account management, technical sales, or customer-facing roles within industrial manufacturing, water treatment, or pulp and paper environments.
• Strong leadership, communication, and relationship-building skills.
• Ability to manage multiple priorities and work independently.

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

Compensation

The expected compensation range for this position is between $80,730.00 and $118,404.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.

Benefits

• Medical, dental, vision & 401K
• Comprehensive benefits
• Numerous opportunities for professional growth and development

Equal Opportunity

Solenis is proud to be an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.