Senior IT Systems Technician: Deploy & Optimize Networks

Troon; Reston (VA); On-site; USD 65,000 - 70,000; Full time

Job summary

Troon seeks a Senior System Technician to provide hands-on IT support, system maintenance, and standard deployments for on-site facilities. The role emphasizes Windows technologies, networking fundamentals, and troubleshooting, with potential deployments at Reston, VA or Scottsdale, AZ.

Salary range is $65,000 - $70,000 annually. The position requires travel up to 40% and on-call availability for after-hours emergencies, collaborating with cross-functional teams to ensure seamless service

Qualifications

• Associate Degree or 2 years of related field experience.
• Excellent written and verbal communication skills.
• Good interpersonal and problem-solving skills.
• Attention to detail.

Responsibilities

• Support on-site deployments of IT infrastructure, including workstations, servers, printers, switches, and other network equipment.
• Perform hardware installations, cabling, and equipment racking.
• Onboard and implement new locations or expansions, ensuring all systems are configured to organizational standards.
• Works support tickets and calls related to deployed systems.
• Collaborate effectively within the IT team.
• Configure and troubleshoot LANs and VLANs for local environments.
• Operate and manage Microsoft Active Directory, including basic user and group management.
• Acts as an escalation for Support Technicians.
• Perform routine PowerShell scripting for standard administrative tasks.
• Support the deployment and installation of workstations and devices.
• Communicate technical concepts clearly to technical and non-technical audiences.
• Contribute to internal knowledge base documentation by updating playbooks and procedures based on lessons learned.
• Provides technical oversight for standard tasks (ISP changes, etc).
• Assist in Point-of-Sale (POS) upgrades.
• Participate in on-call rotation and respond to emergencies or off-hours issues as required.
• Travel to field sites as needed based on deployment schedules and escalation needs.

Skills

PowerShell

Microsoft Windows

Network troubleshooting

Customer service

Communication skills

On-site support

Education

Associate Degree or 2 years related field experience

Tools

Microsoft Active Directory

Windows Server

Windows 10/11

Cisco Meraki

Ubiquiti

Job description

Troon seeks a Senior System Technician to provide hands-on IT support, system maintenance, and standard deployments for on-site facilities. The role emphasizes Windows technologies, networking fundamentals, and troubleshooting, with potential deployments at Reston, VA or Scottsdale, AZ.

Salary range is $65,000 - $70,000 annually. The position requires travel up to 40% and on-call availability for after-hours emergencies, collaborating with cross-functional teams to ensure seamless service