Senior IT Systems Support Analyst — Marshall, MN

The Swan Food Company; Marshall (MN); On-site; USD 54,000 - 72,000; Full time

Benefits offered by this job

Comprehensive health benefits

Time-off programs

Retirement and financial offerings

5% annual incentive bonus

Job summary

The Swan Food Company is seeking a Senior IT Systems Support Analyst in Marshall, MN. You will manage desktop and laptop software images, develop automation scripts, and ensure strong support for IT solutions.

We're looking for someone with a minimum of 5 years of IT experience, specifically in technical support roles, and expertise in Windows OS and Microsoft Office Suite. A competitive salary between $54,000 and $72,000 is offered along with a Total Rewards package for overall well-being.

Qualifications

• Minimum 5 years of relevant IT experience, including Technical Support Analyst experience.
• Motivated to stay current with emerging technologies and industry trends.

Responsibilities

• Manage all desktop and laptop integrated software images.
• Develop and deploy automation scripts for desktop technologies.
• Ensure third-party support contractors meet defined service levels.
• Resolve critical virus/intrusion attempts on a 24/7 basis.
• Mentor lesser‑experienced support engineers.

Skills

Windows OS

Microsoft Office Suite

Scripting tools

Troubleshooting skills

Customer service

Network concepts

Education

Associate’s degree or equivalent experience

Job description

The Swan Food Company is seeking a Senior IT Systems Support Analyst in Marshall, MN. You will manage desktop and laptop software images, develop automation scripts, and ensure strong support for IT solutions.

We're looking for someone with a minimum of 5 years of IT experience, specifically in technical support roles, and expertise in Windows OS and Microsoft Office Suite. A competitive salary between $54,000 and $72,000 is offered along with a Total Rewards package for overall well-being.