Senior IT Systems Lead – Multi-Property Resort Tech

Spectrum Resorts; Gulf Shores (AL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Employee discounts

Tuition assistance

Paid time off

Job summary

Spectrum Resorts seeks a Senior IT Systems Administrator to oversee day-to-day IT operations across multiple properties, focusing on reliability, security, and continuous improvement of technology systems supporting resort operations.

The role leads infrastructure projects, manages vendor relationships, and serves as the primary escalation point for operational technology incidents, supervising technical staff and coordinating after-hours support as needed.

Qualifications

• Minimum 5 years of progressive IT systems administration, infrastructure, or enterprise technical support experience.
• Experience supporting multi-site environments preferred.
• Hospitality, resort, or property management technology experience preferred.
• Experience leading technology projects.
• Previous supervisory or technical team leadership experience preferred.
• Ability to independently prioritize work and manage multiple priorities.
• Availability to respond to critical technology outages outside normal business hours.
• Valid driver's license and reliable transportation.

Responsibilities

• Lead daily IT operations across multiple resort properties.
• Administer Microsoft 365, Entra ID, networking, cloud services, servers, and endpoints.
• Monitor, troubleshoot, and resolve complex hardware, software, network issues.
• Support PMS, POS, access control, surveillance, telecom, and AV systems.
• Maintain security, backups, DR procedures, and documentation.
• Lead technology projects from planning to implementation.
• Coordinate with vendors, contractors, and third-party technology providers.
• Supervise and mentor technical support staff.
• Respond to critical technology incidents and coordinate recovery.
• Participate in after-hours support for critical systems.
• Identify opportunities to improve technology performance and efficiency.
• Ensure compliance with company technology standards and policies.

Skills

Microsoft 365 Administration

Entra ID / Identity Management

Network Administration

Endpoint Management

Windows Server Administration

Backup & Disaster Recovery

Cybersecurity Best Practices

Vendor Management

Infrastructure Troubleshooting

Documentation & Process Development

Project Planning & Coordination

Leadership & Communication

Job description

Spectrum Resorts seeks a Senior IT Systems Administrator to oversee day-to-day IT operations across multiple properties, focusing on reliability, security, and continuous improvement of technology systems supporting resort operations.

The role leads infrastructure projects, manages vendor relationships, and serves as the primary escalation point for operational technology incidents, supervising technical staff and coordinating after-hours support as needed.