Senior IT Systems Engineer — AI‑Driven Identity & Automation

Klaviyo; San Francisco (CA); Hybrid; USD 112.000 - 168.000; Vollzeit

Zusammenfassung

Klaviyo’s IT Systems team seeks a Senior IT Systems Engineer to own the design, implementation, and long-term health of the enterprise systems we run on identity, endpoint management, and SaaS platforms.

You will lead projects end-to-end from SSO/SCIM rollouts to complex integrations, partnering with operations, engineering, Security, and the IT Searchbar team. This is a senior IC role with high autonomy and no direct reports.

Qualifikationen

• Hands-on experience with enterprise IT systems in production
• Ability to define problem statements and drive alignment with stakeholders
• Experience with macOS/iOS device management via MDM (Jamf preferred)
• Knowledge of core SaaS platforms and security controls
• Experience with IdP configuration (SSO SAML/OIDC) and SCIM provisioning
• Automation and scripting to replace manual, repetitive work
• Strong written communication and documentation skills
• Participation in after-hours on-call rotation is required

Aufgaben

• Own systems and be accountable for reliability, security, and roadmap
• Lead end-to-end projects: scope, design, rollout, rollback, testing and documentation
• Translate ambiguous needs into clear problems and scalable solutions
• Set security controls and least-privilege access by default
• Define success metrics and prove outcomes with data
• Mentor engineers and provide constructive feedback
• Act as escalation point and drive root-cause analysis and fixes

Kenntnisse

Identity and access management

Endpoint management

MacOS/iOS device management

Scripting (Python, Bash, PowerShell)

APIs REST/JSON

Security/compliance (SOC 2, SOX)

Tools

Jamf

Intune

Okta

Entra ID (Azure AD)

Google Workspace

Slack

Atlassian

Zoom

Jobbeschreibung

Klaviyo’s IT Systems team seeks a Senior IT Systems Engineer to own the design, implementation, and long-term health of the enterprise systems we run on identity, endpoint management, and SaaS platforms.

You will lead projects end-to-end from SSO/SCIM rollouts to complex integrations, partnering with operations, engineering, Security, and the IT Searchbar team. This is a senior IC role with high autonomy and no direct reports.