Senior IT Support Technician - TS/SCI Clearance

VTG Defense; Reston (VA); On-site; USD 75,000 - 95,000; Full time

Job summary

A defense contracting company in Reston, Virginia is seeking a Close Support Technician to provide extensive IT support and problem resolution for clients. Responsibilities include troubleshooting hardware and software issues, analyzing user requirements, and assisting with software upgrades. Candidates should have a Bachelor's degree in Computer Science or a related field, with at least 6 years of relevant experience in cybersecurity or network exploitation, as well as an active TS/SCI clearance with polygraph.

Qualifications

• 6 years of relevant experience in cybersecurity or network exploitation.
• Strong troubleshooting skills.
• Thorough knowledge of standard desktop hardware and software.
• Knowledge of server administration and user account management.
• Active TS/SCI clearance with polygraph.

Responsibilities

• Troubleshoot and resolve hardware and software problems for users.
• Analyze customer requirements for technical business units.
• Assist in installing software upgrades.

Skills

Troubleshooting hardware issues

Troubleshooting software issues

Network exploitation

Cybersecurity

Education

Bachelor's degree in Computer Science or related field

Job description

A defense contracting company in Reston, Virginia is seeking a Close Support Technician to provide extensive IT support and problem resolution for clients. Responsibilities include troubleshooting hardware and software issues, analyzing user requirements, and assisting with software upgrades. Candidates should have a Bachelor's degree in Computer Science or a related field, with at least 6 years of relevant experience in cybersecurity or network exploitation, as well as an active TS/SCI clearance with polygraph.