Security-Cleared Senior IT Technician

Njvc LLC; Washington (District of Columbia); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Professional development opportunities

Broad range of benefits

Positive and supportive culture

Job summary

A technology solutions company in Washington, DC is seeking a Senior Hardware/Software Technician to enhance IT support for government operations. The role involves troubleshooting hardware/software issues, managing IT projects, and mentoring junior staff. Candidates should have at least 5 years of IT support experience and relevant IT certifications. This position offers opportunities for professional growth in a collaborative environment.

Qualifications

• 5+ years of IT systems support experience.
• Secret clearance required.
• Ability to independently diagnose and resolve hardware/software issues.

Responsibilities

• Recommend and schedule repairs.
• Provide end-user support for network applications.
• Install and configure workstations, laptops, and iPhones.
• Troubleshoot VPN issues with SSP equipment.
• Manage IT projects independently.

Skills

Making informed decisions

Problem-solving skills

Education

Associate or Bachelor's degree (preferred)

High school diploma/GED with 5+ years experience

Tools

CompTIA A+ Certification

Network+ Certification

Security+ Certification

Job description

A technology solutions company in Washington, DC is seeking a Senior Hardware/Software Technician to enhance IT support for government operations. The role involves troubleshooting hardware/software issues, managing IT projects, and mentoring junior staff. Candidates should have at least 5 years of IT support experience and relevant IT certifications. This position offers opportunities for professional growth in a collaborative environment.