Senior IT Support & Systems Administrator

Dragados; Atlanta (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

A construction and engineering company in Atlanta, GA is seeking a skilled IT Support Technician. In this role, you will provide technical support through various channels and ensure the proper installation and configuration of hardware and software. The ideal candidate will have strong troubleshooting skills and be committed to providing excellent customer service. Responsibilities also include system maintenance, training employees, and creating documentation. This position offers a dynamic work environment in the heart of a vibrant city.

Qualifications

• Experience in diagnosing and troubleshooting hardware and software issues.
• Strong customer service skills and ability to communicate effectively.
• Knowledge in installing and configuring operating systems and applications.

Responsibilities

• Provide technical support via phone, email, or in person.
• Perform routine system maintenance and updates.
• Train employees on new technologies and document processes.

Skills

Diagnosing technical problems

Customer service

Hardware installation

Software configuration

Training on technology

Job description

A construction and engineering company in Atlanta, GA is seeking a skilled IT Support Technician. In this role, you will provide technical support through various channels and ensure the proper installation and configuration of hardware and software. The ideal candidate will have strong troubleshooting skills and be committed to providing excellent customer service. Responsibilities also include system maintenance, training employees, and creating documentation. This position offers a dynamic work environment in the heart of a vibrant city.