Senior IT Support Lead: MDM, iOS & Exec Support

Pace Industries, LLC; Centennial, Northern (CO, KY); Hybrid; USD 124,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

Sierra Space in Centennial, CO is seeking an Executive IT Support Technician to provide advanced technical support, resolve complex hardware, software, and network issues, and lead IT support teams on projects.

The role covers MDM, iOS, Linux, A/V, and executive support, requires strong leadership and customer service, and offers a comprehensive benefits package and professional development.

Qualifications

• Typically 6+ years of related experience.
• Advanced technical training in computer systems, networking, and troubleshooting.
• Advanced technical training in MDM, iOS, Linux, A/V, and executive support.
• In-depth knowledge of computer systems to diagnose and resolve complex hardware and software issues.
• Strong problem-solving, communication, and customer service skills.
• Strong leadership and project management skills.

Responsibilities

• Provide advanced technical support, resolving complex hardware, software, and network issues.
• Lead technical support teams, manage projects, and document resolutions.
• Diagnose complex problems and guide escalation as needed.
• Mentor staff, ensure timely responses, and maintain accurate records.

Skills

MDM

iOS

Linux

A/V support

Executive support

Leadership

Job description

Sierra Space in Centennial, CO is seeking an Executive IT Support Technician to provide advanced technical support, resolve complex hardware, software, and network issues, and lead IT support teams on projects.

The role covers MDM, iOS, Linux, A/V, and executive support, requires strong leadership and customer service, and offers a comprehensive benefits package and professional development.