Senior IT Support & Systems Lead

sierraspace; Centennial (CO); On-site; USD 170,463,000 - 234,419,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plans

401(k) with 150% match up to 6%

Life insurance

Job summary

Sierra Space is seeking an IT Support Technician V to provide advanced technical support across hardware, software, and networks, while leading teams and managing IT projects. You will diagnose complex problems, mentor staff, and ensure reliable operation of IT systems, including MDM, iOS, Linux, and A/V tasks.

Strong communication and leadership required. Join a mission-driven team delivering secure space tech, with competitive benefits and growth opportunities.

Qualifications

• Typically 6+ years of related experience.
• Advanced technical training in computer systems, networking, and troubleshooting.
• Advanced technical training in MDM, iOS, Linux, A/V, and executive support.
• In-depth knowledge of computer systems, ability to diagnose and resolve complex hardware and software issues.
• Strong problem-solving skills and excellent communication and customer service skills.
• Strong leadership and project management skills.

Responsibilities

• Provide advanced technical support to employees for complex hardware, software and network issues.
• Lead and mentor technical support teams and manage IT projects to successful completion.
• Diagnose and resolve complex problems related to computer systems, software and connectivity.
• Assist with setup, configuration, and maintenance of advanced hardware and software.
• Document requests, resolutions, and maintain records; collaborate to resolve highly complex issues.

Skills

MDM

iOS

Linux

A/V

Executive support

Leadership

Project management

Customer service

Networking

Troubleshooting

Job description

Sierra Space is seeking an IT Support Technician V to provide advanced technical support across hardware, software, and networks, while leading teams and managing IT projects. You will diagnose complex problems, mentor staff, and ensure reliable operation of IT systems, including MDM, iOS, Linux, and A/V tasks.

Strong communication and leadership required. Join a mission-driven team delivering secure space tech, with competitive benefits and growth opportunities.