Senior IT Support Engineer – Onsite Seattle

TalentXM; Seattle (WA); On-site; USD 90,000 - 130,000; Full time

Job summary

TalentXM in Seattle is seeking a Senior IT Support Engineer to keep client workplace technology reliable, secure, and running smoothly. You will serve as the primary onsite IT contact, supporting employees while managing office networks, enterprise systems, and endpoint devices.

This role combines advanced L1/L2/L3 troubleshooting with systems administration, security, and operational improvement. Ideal candidates show ownership, independence, and clear communication with staff, vendors, and

Qualifications

• 5+ years of hands-on IT support or enterprise desktop support experience.

Responsibilities

• Maintain and troubleshoot office network devices and security gear.
• Administer Windows Server, Active Directory, Azure AD, and Microsoft 365 services.
• Provide onsite L1/L2/L3 support for Windows and macOS devices.
• Lead incident resolution and coordinate with vendors as needed.
• Manage device provisioning, lifecycle, and onboarding/offboarding processes.

Skills

IT support

Systems administration

Windows

macOS

Network troubleshooting

Security fundamentals

Active Directory

Azure AD

Office 365

Vendor coordination

Tools

PowerShell

Job description

TalentXM in Seattle is seeking a Senior IT Support Engineer to keep client workplace technology reliable, secure, and running smoothly. You will serve as the primary onsite IT contact, supporting employees while managing office networks, enterprise systems, and endpoint devices.

This role combines advanced L1/L2/L3 troubleshooting with systems administration, security, and operational improvement. Ideal candidates show ownership, independence, and clear communication with staff, vendors, and