Senior IT Support Engineer, Healthcare/Dental IT Expert
The Solutions Team, Inc.
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Benefits offered by this job
Job summary
The Solutions Team, Inc. is seeking an IT Support Engineer III in the Birmingham area to provide senior-level troubleshooting across nationwide client environments, with a focus on healthcare and dental IT systems.
You will handle complex escalations, diagnose servers and networks, and lead infrastructure, cloud, and security projects. Responsibilities include advising clients, maintaining documentation, and delivering high-quality support for healthcare and dental software and imaging systems.
Qualifications
- 5+ years of IT support experience.
- Advanced expertise in Windows Server, Microsoft 365, and networking.
- Strong project execution and communication skills.
- Must live in Metro Birmingham Area.
- Healthcare or dental IT experience preferred.
- Advanced PowerShell or scripting knowledge.
Responsibilities
- Handle advanced escalations from lower-level engineers.
- Diagnose and resolve complex server, networking, and infrastructure issues.
- Support healthcare and dental software applications and imaging systems.
- Lead and execute infrastructure, cloud, and security projects.
- Act as a senior technical advisor to clients.
- Maintain detailed technical documentation and system diagrams.
Skills
Tools
Job description
The Solutions Team, Inc. is seeking an IT Support Engineer III in the Birmingham area to provide senior-level troubleshooting across nationwide client environments, with a focus on healthcare and dental IT systems.
You will handle complex escalations, diagnose servers and networks, and lead infrastructure, cloud, and security projects. Responsibilities include advising clients, maintaining documentation, and delivering high-quality support for healthcare and dental software and imaging systems.
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