Senior IT Support & Automation Lead

Telemetry Today LLC

Atlanta, Northern (GA, KY)

Hybrid

USD 70,000 - 100,000

Full time

3 days ago
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Benefits offered by this job

Work-from-home day after 60 days
Travel to Hermeus sites quarterly

Job summary

Telemetry Today LLC in Atlanta, GA seeks a Senior IT Support Specialist to be the senior hands-on anchor for daily IT operations, resolving issues, mentoring staff, and owning the technical layer beneath the service desk.

Based on site with two shifts 7:00am to 4:00pm or 9:00am to 6:00pm, with flexibility. After 60 days, one fixed work-from-home day per week (Mondays). Travel to Hermeus sites is roughly one to two trips per quarter to support projects.

Responsibilities

  • Own the technical layer beneath the service desk: endpoint management, identity, and endpoint security.
  • Automate manual processes with PowerShell and drive repeatable IT operations.
  • Mentor junior staff and partner with Cyber, Networking, and People teams on cross-team work.

Job description

Telemetry Today LLC in Atlanta, GA seeks a Senior IT Support Specialist to be the senior hands-on anchor for daily IT operations, resolving issues, mentoring staff, and owning the technical layer beneath the service desk.

Based on site with two shifts 7:00am to 4:00pm or 9:00am to 6:00pm, with flexibility. After 60 days, one fixed work-from-home day per week (Mondays). Travel to Hermeus sites is roughly one to two trips per quarter to support projects.

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