Senior IT Staffing Account Leader - Growth & Retention

Catalyte, Inc.; San Francisco (CA); Hybrid; USD 100,000 - 125,000; Full time

Benefits offered by this job

Healthcare

Vision

Dental

401K

Company Paid Time-Off

Job summary

Catalyte, Inc. is seeking a Senior Account Manager to own a ~15-account book across IT staffing, nearshore teams, and AI development programs. The role is hybrid with in-person client time in the Bay Area or Baltimore, MD, focusing on retention, growth, and client satisfaction.

You will partner with Catalyte's executive team to sustain relationships and drive revenue. You will manage renewals, expand service lines, and coordinate with recruiters and delivery teams to meet client needs.

Qualifications

• 7+ years of account management in IT staffing, nearshore/offshore technology services, or IT consulting.
• Track record of retaining and growing an existing book of business.
• Credibility with director- and VP-level technology leaders; experience with CIOs/CTOs.
• Disciplined CRM and forecasting habits; able to be measured on numbers.

Responsibilities

• Own the book: primary relationship owner for accounts, working with hiring managers, directors and VPs.
• Lead our largest relationships and support executive conversations with CIOs/CTOs.
• Protect the base: manage renewal calendar, flag risk, and redeploys/replacements as needed.
• Grow every account: uncover requisitions, pursue bill-rate increases, and introduce AI skills programs.

Skills

Account management

CRM

Forecasting

Negotiation

Vendor management

Relationship building

Cross-selling

Education

Bachelor's degree or equivalent

Tools

Beeline

SAP Fieldglass

Job description

Catalyte, Inc. is seeking a Senior Account Manager to own a ~15-account book across IT staffing, nearshore teams, and AI development programs. The role is hybrid with in-person client time in the Bay Area or Baltimore, MD, focusing on retention, growth, and client satisfaction.

You will partner with Catalyte's executive team to sustain relationships and drive revenue. You will manage renewals, expand service lines, and coordinate with recruiters and delivery teams to meet client needs.