Senior IT Specialty Analyst/Clinical

Sentara; Norfolk (VA); Remote; USD 111,000 - 163,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

401(k)/403(b) with employer match

Paid time off

Educational assistance

Student debt repayment

Life insurance

Disability coverage

Bonus opportunities

Job summary

Sentara is seeking a Senior IT Specialty Analyst to manage Epic applications across Clinical, Revenue Cycle, and Access domains in Norfolk, VA. You will build and configure Epic modules, perform upgrades, assess workflows, test systems, troubleshoot incidents, and manage changes, while guiding junior staff and leading smaller projects.

The role requires Epic certification or proficiency, strong analytics, and experience with Epic reporting tools and data models, plus programming skills in SQL,

Qualifications

• Bachelor’s degree preferred; 5+ years with degree or 7+ years without.
• Epic certification or proficiency in one or more Epic applications.
• Experience with Epic reporting tools (Reporting Workbench, Radar, SlicerDicer).
• Experience with SQL, SSIS, R, Python, or similar tools.
• Strong sense of responsibility, self-motivation, and collaboration.

Responsibilities

• Day-to-day support, maintenance, optimization, and enhancement of Epic applications across Clinical, Revenue Cycle, and Access areas.
• Application build/configuration, upgrades and enhancements, workflow assessments, system testing, and incident/change management.
• Implementation of software releases and guidance to less-experienced team members.
• Partner with cross-functional teams and end users in a collaborative environment.

Skills

Epic application knowledge

Analytical thinking

Cross-functional collaboration

Self-motivation

Problem solving

Education

Bachelor’s degree preferred

Tools

Cogito

Caboodle

Clarity

Access Data Model

Revenue Data Model

Clinical Data Model

Radar dashboards

SlicerDicer

Reporting Workbench

SQL

Python

R

SSIS

Job description

City/StateNorfolk, VAWork ShiftMultiple shifts availableOverview:OverviewThe Senior IT Specialty Analyst is responsible for the day-to-day support, maintenance, optimization, and enhancement of Epic applications across Clinical, Revenue Cycle, and Access areas. This role applies advanced application and healthcare workflow knowledge to evaluate business and clinical needs, recommend solutions, and improve system utilization and operational processes.Responsibilities include application build and configuration, upgrades and enhancements, workflow assessments, system testing, troubleshooting, incident and change management, and implementation of software releases. The Senior Analyst works independently with limited supervision, partners with cross-functional teams and end users, and may lead smaller projects or components of larger initiatives. This role may also provide guidance and support to less-experienced team members.Candidates may be considered for current and future Epic opportunities based on their experience, certifications, and alignment with the applicable functional area.EducationBachelor’s degree preferred.5+ years of relevant experience with a degree.7+ years of relevant experience without a degree.Certification/LicensureEpic certification, accreditation, or proficiency in one or more applicable Epic applications required or preferred based on the specific position.Epic data analytics tools are Required :CogitoCogito Tools AdministrationCaboodle Data ModelClarity Data ModeAccess Data ModeRevenue Data ModelClinical Data ModelExperienceExperience with Epic reporting tools, including Reporting Workbench, Radar dashboards, and SlicerDicer self-service reporting.7+ years of experience with Epic reporting tools.Programming experience with SQL, SSIS, R, Python, or similar tools.Strong sense of responsibility, self-motivation, and self-management.Curious and quick to learn, with strong exploratory analysis skills and pride in the quality of work.Enjoys collaborating with others to find solutions to their questions.Familiarity with clinical terminology or workflows.We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $110,947.20 - $163,196.80 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.