IT Specialty Analyst (Epic) - Remote

Sentara; Virginia Beach (VA); Remote; USD 89,000 - 132,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Paid time off

Job summary

Sentara Health is seeking an IT Specialty Analyst - Epic Inpatient to support, optimize, and advance Epic Inpatient clinical applications. You will partner with clinical leadership and frontline staff to ensure workflows support safe patient care and efficient operations.

The role involves testing, incident/change management, daily on-call support, and project coordination around Epic releases, with a fully remote work setup and a strong emphasis on collaboration across clinical teams.

Qualifications

• Bachelor’s degree preferred in Healthcare, Nursing, Clinical Informatics, IT or related field.
• 3+ years Epic Inpatient experience with a Bachelor’s degree accepted.
• 5+ years Epic Inpatient experience without a Bachelor’s degree acceptable.

Responsibilities

• Provide day-to-day support and optimization of Epic Inpatient clinical applications, including builds, upgrades and enhancements.
• Analyze inpatient clinical/operational workflows to identify optimization opportunities.
• Partner with clinicians and leaders to translate needs into Epic Inpatient solutions.
• Develop and execute workflow assessments and system test plans for upgrades and patches.
• Manage incident, change, and problem management for inpatient systems.
• Provide daily on-call support for inpatient application issues.
• Communicate issues and enhancements clearly to stakeholders.
• Coordinate implementation or planning around software releases.

Skills

Epic Inpatient

On-call support

Workflow optimization

Clinical workflows

Education

Bachelor’s degree or equivalent experience

Tools

Epic Inpatient

Job description

City/StateVirginia Beach, VAWork ShiftFirst (Days)Overview:Sentara is hiring an IT Specialty Analyst!This position is fully remote.OverviewThe IT Specialty Analyst – Epic Inpatient is responsible for the day-to-day support, optimization, and advancement of Epic Inpatient clinical applications. This role partners closely with clinical leadership, providers, nursing, and operational stakeholders to ensure Epic Inpatient workflows effectively support patient care, safety, and operational efficiency.Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects. Coordinates implementation or project planning around software application releases. Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported.An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience.Responsibilities typically include:• Works independently with general supervision.• Problems faced are difficult but typically not complex.• May influence others within the job area through explanation of facts, policies, and practices.Key ResponsibilitiesProvide day-to-day support and optimization of Epic Inpatient clinical applications, including system builds, upgrades and enhancementsAnalyze inpatient clinical and operational workflows to identify opportunities for optimization and improved patient care outcomesPartner with clinicians, nursing leadership, and operational teams to gather requirements and translate clinical needs into Epic Inpatient solutionsPerform and document workflow assessments to determine functional and clinical requirements for optimal system utilizationDevelop and execute system test plans for Epic Inpatient upgrades and enhancements; document test results and outcomesManage problem, incident, and change management processes related to inpatient clinical systemsProvide daily on-call support for inpatient application-related issues as requiredCommunicate system issues, enhancements, and workflow changes clearly to clinical and operational stakeholders.EducationBachelor’s degree in Healthcare, Nursing, Clinical Informatics, Information Technology, or a related field preferred.ORExperience in lieu of degree accepted:3+ years of relevant Epic Inpatient experience with a Bachelor’s degree5+ years of relevant Epic Inpatient experience without a Bachelor’s degreeCertification/LicensureCertification in Epic Inpatient Clinical Documentation (Required)orCertification in Epic Inpatient Clinical Orders (Required)Experience3+ years of experience supporting Epic Inpatient applications in a healthcare environment (Required)Experience with Clinical decision support is a plusStrong understanding of inpatient clinical workflows, including nursing, provider documentation, orders, and patient care processesExperience in hospital and patient settingsExperience with Epic Inpatient builds, enhancements, and workflow optimizationDemonstrated experience with system testing, validation, and documentationTalroo-ITKeywords: Epic Inpatient Clinical Documentation, Epic Inpatient Clinical Orders, Epic build experience, Epic workflows, inpatient clinical workflows, inpatient physician workflows, Epic Inpatient applications, build enhancements, workflow optimization, system builds, system upgrades, inpatient clinical applicationsWe provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $89,294.40 - $131,851.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.