Senior IT Solutions Consultant - Hybrid (Detroit)

Wipfli

Southfield (MI)

Hybrid

USD 100,000 - 140,000

Full time

5 days ago

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Job summary

Wipfli is seeking a Senior Consultant in the Detroit, MI area who can work 100% in person or in a hybrid setup, with opportunities to visit client locations. The role involves designing and implementing technology solutions for clients, including Microsoft 365, Azure, and security enhancements.

The successful candidate will bring 7+ years of technology solutions experience in professional services, strong Azure/AD skills, and the ability to manage client relationships and project scopes while

Qualifications

Bachelor’s degree or equivalent combination of education and experience.
7+ years of technology solution experience in a professional services firm or 10+ years in private industry.
Proficiency with Microsoft Azure and Active Directory.
Experience working with clients on-site; up to 15% travel to client locations within the U.S.
Possesses or works towards obtaining appropriate advanced certifications.
Demonstrated blend of technical expertise and consultative ability to assess needs and deliver value-driven solutions.

Responsibilities

Act as a level-three escalation resource for complex service desk issues, troubleshooting client technology environments, gathering requirements, diagnosing local network/server/cloud issues, and coordinating with internal SMEs or project teams to drive resolutions.
Assess client environments across Microsoft 365, Azure, Azure Active Directory/Active Directory, SharePoint, endpoint devices, servers, virtualized environments, local networks, firewalls, switches, and cloud-based applications.
Document and maintain client technology roadmaps, baseline security reviews, and prioritized improvement plans that clearly explain technical findings, business impact, priorities, and recommended next steps.
Lead recurring client maintenance and security review discussions by analyzing reports related to stale users and devices, antivirus coverage, security score gaps, auditing/security settings, network equipment, and roadmap progress.
Identify risks, modernization opportunities, and process improvements, present clear and actionable recommendations, and develop solutions.
Scope, price, and monitor project work plans, budgets, timelines, deliverables, and out-of-scope requests for internal and client projects.
Proactively communicate cost, quality, schedule, and risks to project leader and recommend practical solutions; proactively communicate work plan status with client.
Train and mentor Consultant I’s and Consultant II’s; delegate and leverage work to enable associate development.
Leads and participates in research and development and foundational efforts to position the team to learn, develop, and deliver innovative solutions to the market.