IT Solutions Consultant II (Hybrid, Client-Facing)

Wipfli; Tinley Park (IL); Hybrid; USD 66,000 - 89,000; Full time

Benefits offered by this job

Health plan options

Dental & Vision coverage

HSA with Firm contribution

401(k) with profit sharing

Paid time off & education support

Disability insurance

Job summary

Wipfli in the Chicago area is seeking an IT Solution Consultant II who can work 100% in person or in a hybrid setup, with office visits as needed. The Consultant II develops and implements consultative or technical solutions for clients, interfaces regularly with clients and internal teams, and travels about 15% to client sites in IL and WI.

Required: Bachelor’s degree and 3+ years in technology solutions, proficiency with Microsoft Azure and Active Directory, and willingness to travel;

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• 3+ years of technology solutions experience.
• Proficiency with Microsoft Azure and Active Directory.
• Experience working on-site; up to 15% travel within the U.S.
• Pursuing advanced certificates encouraged.

Responsibilities

• Act as a level-three escalation resource for complex service desk issues, troubleshooting client technology environments, gathering requirements, diagnosing local network/server/cloud issues, and coordinating with internal SMEs or project teams to drive resolutions.
• Assess client environments across Microsoft 365, Azure, Azure Active Directory/Active Directory, SharePoint, endpoint devices, servers, virtualized environments, local networks, firewalls, switches, and cloud-based applications.
• Document and maintain client technology roadmaps, baseline security reviews, and prioritized improvement plans that clearly explain technical findings, business impact, priorities, and recommended next steps.
• Lead recurring client maintenance and security review discussions by analyzing reports related to stale users and devices, antivirus coverage, security score gaps, auditing/security settings, network equipment, and roadmap progress.
• Identify risks, modernization opportunities, and process improvements, present clear and actionable recommendations, and develop solutions.
• Scope, price, and monitor project work plans, budgets, timelines, deliverables, and out-of-scope requests for internal and client projects.
• Proactively communicate cost, quality, schedule, and risks to project leader and recommend practical solutions; proactively communicate work plan status with client.
• Participate in research and development and foundational efforts to position the team to learn, develop, and deliver innovative solutions to the market.

Skills

Microsoft Azure

Active Directory

Client-facing experience

On-site travel

Education

Bachelor’s Degree or equivalent

Job description

Wipfli in the Chicago area is seeking an IT Solution Consultant II who can work 100% in person or in a hybrid setup, with office visits as needed. The Consultant II develops and implements consultative or technical solutions for clients, interfaces regularly with clients and internal teams, and travels about 15% to client sites in IL and WI.

Required: Bachelor’s degree and 3+ years in technology solutions, proficiency with Microsoft Azure and Active Directory, and willingness to travel;