IT Solution Consultant II - Hybrid, Client-Facing Tech

Wipfli; Wauwatosa (WI); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Wipfli, a leading consulting firm, seeks an IT Solution Consultant II to develop and implement solutions for clients that improve business processes and information technology. You will interface regularly with clients and others outside Wipfli.

This role supports on-site and hybrid work in the Milwaukee area, with about 15% travel to client locations in WI and IL. Candidates should have a bachelor’s degree and 3+ years in technology solutions, including Azure and Active Directory expertise, and

Qualifications

• Bachelor’s Degree or an equivalent combination of education and experience.
• 3+ years of technology solutions experience.
• Proficiency with Microsoft Azure and Active Directory.
• Experience working on-site; up to 15% travel to client locations within the U.S.

Responsibilities

• Act as a level-three escalation resource for complex service desk issues, troubleshooting client technology environments, gathering requirements, diagnosing local network/server/cloud issues, and coordinating with internal SMEs or project teams to drive resolutions
• Assess client environments across Microsoft 365, Azure, Azure Active Directory/Active Directory, SharePoint, endpoint devices, servers, virtualized environments, local networks, firewalls, switches, and cloud-based applications
• Document and maintain client technology roadmaps, baseline security reviews, and prioritized improvement plans that clearly explain technical findings, business impact, priorities, and recommended next steps
• Lead recurring client maintenance and security review discussions by analyzing reports related to stale users and devices, antivirus coverage, security score gaps, auditing/security settings, network equipment, and roadmap progress
• Identify risks, modernization opportunities, and process improvements, present clear and actionable recommendations, and develop solutions
• Scope, price, and monitor project work plans, budgets, timelines, deliverables, and out-of-scope requests for internal and client projects
• Proactively communicate cost, quality, schedule, and risks to project leader and recommend practical solutions; proactively communicate work plan status with client
• Participate in research and development and foundational efforts to position the team to learn, develop, and deliver innovative solutions to the market

Skills

Communication

Project management

Client relationship

Technical acumen

Education

Bachelor’s Degree

Tools

Azure

Active Directory

SharePoint

Job description

Wipfli, a leading consulting firm, seeks an IT Solution Consultant II to develop and implement solutions for clients that improve business processes and information technology. You will interface regularly with clients and others outside Wipfli.

This role supports on-site and hybrid work in the Milwaukee area, with about 15% travel to client locations in WI and IL. Candidates should have a bachelor’s degree and 3+ years in technology solutions, including Azure and Active Directory expertise, and