Senior IT Solutions Analyst, MES & Manufacturing (Remote)

Smurfit Westrock; Georgia; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training

Job summary

Smurfit Westrock in the United States is seeking a Senior Analyst, IT Business Solutions to optimize MES in paper mill operations and deliver tech-driven business outcomes. You will design and configure IT applications, provide 24/7 support, and collaborate with stakeholders to translate business needs into scalable technology solutions across the manufacturing landscape.

This remote role offers comprehensive training and a chance to influence global packaging operations through innovative MES

Qualifications

• Experience operating a mission-critical application in a manufacturing environment.
• Ability to meet deadlines, manage multiple priorities, and organize tasks efficiently.
• Proficiency in business process analysis, systems design, and analysis.
• Skilled in developing documentation, training materials, and instructional content.
• Strong communication abilities, capable of relating technical solutions to business needs.

Responsibilities

• Provide application support including troubleshooting, design analysis, and system configuration.
• Directly contribute to the development of MES and interfaces, provide technical leadership, coordinate with other resources, and ensure the creation of high-quality products.
• Collaborate with key users and stakeholders to understand business needs, identify, design, and implement technology solutions aimed at improving the efficiency and effectiveness of business processes.
• Offer 24/7 application support within a manufacturing environment.
• Document related business processes, MES system configurations, and designs. Develop end-user instructions and create training materials in addition to conducting user training sessions.
• Perform data analysis and offer problem-solving and troubleshooting services.
• Work collaboratively with internal WestRock IT personnel and external contractors, when necessary, to deliver required functionality.
• Acquire knowledge of additional WestRock systems as required to effectively support business processes interacting with supply chain systems.

Skills

SQL Server

Data analysis

Documentation

Communication

Education

College degree or 10 years of equivalent IT experience

Tools

OPC

Kepware

SSRS

Crystal Reports

Job description

Smurfit Westrock in the United States is seeking a Senior Analyst, IT Business Solutions to optimize MES in paper mill operations and deliver tech-driven business outcomes. You will design and configure IT applications, provide 24/7 support, and collaborate with stakeholders to translate business needs into scalable technology solutions across the manufacturing landscape.

This remote role offers comprehensive training and a chance to influence global packaging operations through innovative MES