Sr. Analyst, IT Fiber Systems

Smurfit Westrock; Atlanta (GA); Hybrid; USD 95,000 - 140,000; Full time

Benefits offered by this job

Integrity culture

Training opportunities

Competitive salary

Global packaging company

Job summary

Smurfit Westrock is seeking a Sr. Analyst, IT Fiber Systems to align business needs with technology delivery for Forestry and Fiber platforms. This role bridges stakeholders and technical teams to ensure system configurations deliver value to operations and processes.

You will lead design and implementation of projects, govern standards, support security, and drive end-to-end process integration across the business and manufacturing spectrum.

Qualifications

• Bachelor’s degree or combination of education and experience; Master’s preferred.
• 7–10+ years implementing and supporting ERP and data solutions in forest/fiber sectors.
• Experience leading application projects and cross-functional collaboration.
• Strong written and verbal communication across technical and non-technical audiences.

Responsibilities

• Translate requirements into functional designs and implement solutions.
• Collaborate with forestry and fiber operations to improve performance and efficiency.
• Govern standards, policies, and security across the platforms.
• Coordinate application roadmaps and deliver value across systems.
• Provide cross-training and support to ensure backfill readiness.

Skills

ERP systems

SQL databases

SSIS/SSRS

Power BI

MS SQL

Communication

Project management

Education

Bachelor's degree

Master’s degree preferred

Tools

3Log LIMS

LabWiz

WebMethods

J.D. Edwards

Job description

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Our IT Solutions organization is transforming how we work at Smurfit Westrock. We partner and align with our businesses to deliver innovative solutions that:

• Deliver Transformation value
• Address specific business challenges, integrate processes, and create great experiences
• Connect our work to shared goals that propel Smurfit Westrock forward in the Digital Age
• Imagine how technology can advance the way we work by using disruptive technology

The Opportunity

The North America IT Fiber application team is looking for a Sr. Analyst, IT Fiber Systems to serve as the primary liaison between business stakeholders and the technical delivery team, ensuring that the Forestry and Fiber systems platform is configured and utilized to meet strategic supply chain objectives. As a Sr. Analyst, you will bridge the gap between business needs and technology solutions, ensuring that the Forestry and Fiber systems platform delivers tangible value to business operations and processes.

How You Will Impact Smurfit Westrock

This role focuses on collaborative identification of issues/opportunities, capturing and translating requirements into functional designs and implementing solutions which optimize efficiency and compliance across the Forestry and Fiber systems platform.

• Collaborate with forestry and fiber operations to identify opportunities to improve performance and efficiency by utilizing various technologies to implement impactful solutions
• Lead in solution design and implementation of various ad-hoc projects which add value to the forestry and fiber environment
• Provide application governance of common standards, policies, and methodologies
• Support cyber security initiatives and policies to ensure compliance
• Support a consistent architecture and uniform approach across the organization; ensure end-to-end process integration across the business and manufacturing processes
• Participate in the construction of application roadmaps as well as enhancements
• Serve as the solution expert to identify and address production problems
• Configure software settings to deliver business outcomes
• Partner with key stakeholders to drive improved solution capabilities by understanding business needs and evolving technologies
• Perform cross training to enable support and backfill team responsibilities across the systems platform

What You Need To Succeed

• Exceptional teamwork abilities and adaptability within a dynamic, fast-paced environment, consistently maintaining a courteous and professional approach
• Excellent communication skills with the ability to engage both technical and non-technical audiences
• Superior organizational skills by prioritizing tasks, ensuring attention to detail, and meeting time constraints
• Analytical thinking, problem-solving, and decision-making skills
• Proficiency in effectively responding to shifting priorities, demands, and deadlines, and coordinating efficiently with related teams
• A strong sense of initiative and consistently performs duties effectively with limited oversight

Skills-Knowledge Desired

• Bachelor's degree or combination of education and experience – Master’s degree level of experience and education preferred
• 7-10 years or more – Implementing and supporting applications – preferably in the recycle industry and/or forest industry; working knowledge of the paper industry and specifically fiber industry (Virgin, Recycle, both or others – metals, plastics, etc.)
• Ability to travel approximately 10-15%
• Experience leading application project as a project manager
• Effective verbal and written communication skills
• Operational experience in the Forestry or Recycle Fiber Field
• Strong sense of ownership, urgency, and drive
• 7-10 years or more – Technical experience in progressive accomplishments in implementing technology-enabled solutions to complex business problems within an ERP solution
• Experience or working knowledge configuring 3Log vendor LIMS or LabWiz software related to user data entry options and screen entry selections
• Technical troubleshooting skills for software, hardware, desktop PC’s or networking communication issues
• Experience integrating various hardware/software products related to the 3Log software suite and other software products such as WebMethods, J.D. Edwards and SQL databases
• Understanding of Microsoft Office 365, Excel, Visio, MS Project, SharePoint, Power Apps, Power Flows, and Power BI
• Working knowledge of MS SQL syntax and database architecture with knowledge of data cubes a plus
• Experience writing SSIS and SSRS coding strings associated to data transference and MS scheduled jobs
• Hands‑on experience loading and configuring Microsoft desktop Windows/10 OS and interfacing bar code label printers, scanners, and touch screen configurations
• Working knowledge of Agile principles associated to software development, break fix and demand intake processing
• Experience working with or configuring external user access associated with extranet Web Portal technology
• Working knowledge of ServiceNow associated to demand intake, break fix, project management and financial tracking
• Knowledge of contracts, product pricing, or procurement activities a plus

What We Offer

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies, and potential
• A career with a global packaging company where Sustainability, Safety, and Inclusion are business drivers and foundational elements of the daily work

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.