Senior IT Site Support — On-site/Remote

haemonetics; Boston (MA); On-site; USD 68,200 - 116,000; Full time

Benefits offered by this job

401(k) with up to 6% employer match

Flexible time off

Tuition reimbursement

Job summary

Haemonetics is seeking an IT Site Support Specialist in Boston, Massachusetts, to provide advanced on-site support for escalating technical issues. You will work closely with specialized teams to deliver efficient end-user IT services.

The role requires at least three years of IT support experience and familiarity with Microsoft Windows. Competitive benefits include a 401(k) plan with up to 6% employer match, flexible time off, and health benefits.

Qualifications

• At least three years of IT support experience.
• Familiarity with Microsoft Windows and business applications.
• Experience with basic system administration and IT projects.

Responsibilities

• Provide advanced support for escalated technical issues.
• Investigate complex issues and implement resolutions.
• Support IT projects including hardware refreshes and upgrades.

Skills

Technical troubleshooting

Communication skills

Problem-solving

IT service management

Education

Bachelor's degree in Information Technology or Computer Science

Tools

Remote support tools

Job description

Haemonetics is seeking an IT Site Support Specialist in Boston, Massachusetts, to provide advanced on-site support for escalating technical issues. You will work closely with specialized teams to deliver efficient end-user IT services.

The role requires at least three years of IT support experience and familiarity with Microsoft Windows. Competitive benefits include a 401(k) plan with up to 6% employer match, flexible time off, and health benefits.