Senior IT Site Ops Technician - Lab & Infra Lead

Astreya; Santa Clara (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Astreya is seeking an IT Site Ops Senior Technician to join our Santa Clara, CA team. You will be responsible for maintaining day-to-day IT infrastructure operations, local site technology, and lab environments.

You will serve as the senior technical point of contact for escalations, system provisioning, hardware break/fix, and local operational continuous improvement. Key responsibilities include overseeing site IT operations, performing advanced troubleshooting, provisioning and maintaining

Qualifications

• 5+ years in IT site operations, desktop support, or system administration.

Responsibilities

• Oversee site IT operations, ensuring high availability and system reliability across office and lab infrastructure.
• Perform advanced troubleshooting and root-cause analysis on hardware, OS, and local network issues.
• Provision, deploy, and maintain desktop/server systems, workspace setups, and network peripherals.
• Manage local hardware inventory, vendor coordination, and asset lifecycle tracking.
• Partner with engineering teams to resolve complex IT tickets and support local lab environments.
• Document standard operating procedures (SOPs) and mentor junior site support technicians.

Job description

Astreya is seeking an IT Site Ops Senior Technician to join our Santa Clara, CA team. You will be responsible for maintaining day-to-day IT infrastructure operations, local site technology, and lab environments.

You will serve as the senior technical point of contact for escalations, system provisioning, hardware break/fix, and local operational continuous improvement. Key responsibilities include overseeing site IT operations, performing advanced troubleshooting, provisioning and maintaining