Senior IT Services Lead: Hardware, Software & User Support

100 Miami University; United States; On-site; USD 24,000 - 35,000; Part time

Job summary

Miami University is seeking a Senior Technical Services Specialist to maintain and repair complex computer hardware and software. This temporary, fixed-term role directly supervises classified staff and supports the department’s technology needs.

You will install, test, and maintain hardware, diagnose problems, assist users of department software, manage inventories, and schedule work. A associate's degree in Computer Science with three years of experience or an equivalent combination is

Qualifications

• Requires an associate's degree in Computer Science.
• Requires three years of computer experience.
• Equivalent combination of education and experience considered.

Responsibilities

• Installs, tests, and maintains computer hardware.
• Identifies and resolves hardware problems or escalates.
• Installs, tests, and debugs client software.
• Assists users of department software.
• Maintains inventory of supplies and tools.
• Supervises classified staff and schedules work.

Skills

Computer maintenance

Operating systems

Software knowledge

Education

Associate's degree in Computer Science

Job description

Miami University is seeking a Senior Technical Services Specialist to maintain and repair complex computer hardware and software. This temporary, fixed-term role directly supervises classified staff and supports the department’s technology needs.

You will install, test, and maintain hardware, diagnose problems, assist users of department software, manage inventories, and schedule work. A associate's degree in Computer Science with three years of experience or an equivalent combination is