Senior IT Services Analyst - Automation & Process Improvement

TXU Energy; Irving (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

TXU Energy in Irving, Texas seeks a skilled Analyst V to enhance documentation and processes within Technology Services. The position involves driving improvements, maintaining applications, and providing support for optimal service delivery.

The ideal candidate has significant experience in technology or business and possesses certifications like ITIL or AWS. This role emphasizes collaboration, communication, and the ability to implement automation for improved efficiencies.

Join TXU Energy and be part of an innovative team focused on powering sustainable solutions.

Qualifications

• 5-7 years of professional experience in a technology or business field.
• Ability to learn quickly, self-motivated to improve knowledge and tackle new challenges.
• Exceptional organizational and communication skills.

Responsibilities

• Facilitate daily operational activities and measure process quality.
• Identify and implement automation ideas supporting ITIL-aligned processes.
• Develop and maintain relationships with technology teams and business users.

Skills

Process improvement

Statistical analysis

Automation

Documentation

Communication

Team collaboration

Education

Professional certifications (ITIL, CSM, AWS)

5-7 years professional experience

Job description

TXU Energy in Irving, Texas seeks a skilled Analyst V to enhance documentation and processes within Technology Services. The position involves driving improvements, maintaining applications, and providing support for optimal service delivery.

The ideal candidate has significant experience in technology or business and possesses certifications like ITIL or AWS. This role emphasizes collaboration, communication, and the ability to implement automation for improved efficiencies.

Join TXU Energy and be part of an innovative team focused on powering sustainable solutions.