Senior IT Service Delivery Lead - Cross-Domain Excellence

NTT DATA, Inc.; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Annual dinners

Company trips

Free parking

Job summary

NTT DATA, Inc. is seeking a Client Delivery Executive II to oversee end-to-end service delivery and client relationship management across multiple service domains in a senior corporate setting.

You will lead cross-functional teams, ensure operational excellence, and drive customer satisfaction across large, enterprise-scale accounts. The role emphasizes strategic impact, client engagement, and leadership in complex IT environments, with a focus on delivering consistent, high-quality outcomes for

Qualifications

• Experience leading multi-domain IT service delivery for complex enterprise clients.
• Strong leadership and stakeholder management skills.
• Track record of delivering end-to-end service outcomes.

Responsibilities

• Oversee end-to-end service delivery and client relationships across domains.
• Lead cross-functional teams to ensure operational excellence.
• Drive customer satisfaction and strategic impact across accounts.

Skills

Leadership

Client relationships

IT service delivery

Cross-functional teams

Operational excellence

Job description

NTT DATA, Inc. is seeking a Client Delivery Executive II to oversee end-to-end service delivery and client relationship management across multiple service domains in a senior corporate setting.

You will lead cross-functional teams, ensure operational excellence, and drive customer satisfaction across large, enterprise-scale accounts. The role emphasizes strategic impact, client engagement, and leadership in complex IT environments, with a focus on delivering consistent, high-quality outcomes for