Senior Client Delivery Leader — Hybrid, Mountain View

NTT DATA, Inc.; Mountain View (CA); Hybrid; USD 180,000 - 270,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Paid time off

Employee assistance

Flexible spending account

Life and AD&D insurance

Short and long term disability

Job summary

NTT DATA Services in Mountain View, CA, is seeking a CDE III (Client Delivery Exec) for a hybrid role. The candidate will lead end-to-end delivery for a specific client, ensuring contractual commitments are met and client satisfaction is measured directly with stakeholders.

The role requires 8+ years in transitioning and managing large service environments, with deep knowledge of ITIL v4, cloud, datacenter, and automation.

Qualifications

• 8+ years delivering and managing applications, cloud, datacenter, infrastructure and security services.
• 8+ years in a highly leveraged service environment.

Responsibilities

• Own end-to-end delivery for a specific client and ensure contractual commitments.
• Monitor delivery quality and client satisfaction with key stakeholders.
• Develop crisis management and disaster plans; mitigate yellow/red deliverables.

Skills

Delivery leadership

Client relationship

ITIL v4

Cloud & Datacenter

Automation

Strategic planning

Education

Advanced IT degree

Tools

Telcordia standards

Job description

NTT DATA Services in Mountain View, CA, is seeking a CDE III (Client Delivery Exec) for a hybrid role. The candidate will lead end-to-end delivery for a specific client, ensuring contractual commitments are met and client satisfaction is measured directly with stakeholders.

The role requires 8+ years in transitioning and managing large service environments, with deep knowledge of ITIL v4, cloud, datacenter, and automation.