Senior Client Delivery Exec - Digital Transformation Lead

NTT DATA, Inc.; San Francisco (CA); On-site; USD 250,000 - 290,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k program with company match

Paid time off

Job summary

NTT DATA, Inc. is looking for a CDE II - Client Delivery Executive in San Francisco, California. The incumbent will lead the delivery of services focusing on transformation and excellence, driving client satisfaction while managing complex IT solutions.

Candidates must possess leadership qualities, with significant experience in the HiTech industry and a strong knowledge of ITIL frameworks. This position offers a competitive salary and comprehensive benefits.

Qualifications

• 5+ years of experience in the HiTech Industry.
• 8+ years managing Application and Cloud services.
• Experience with IT support and production escalations.

Responsibilities

• Accountable for end-to-end delivery of services for a client.
• Ensure adherence to contractual commitments.
• Manage escalation and incident response processes.

Skills

Leadership

Client Relationship Management

ITIL Service Framework v4

Digital Transformation

Education

Advanced degree in Information Technology

Tools

ServiceNow

Job description

NTT DATA, Inc. is looking for a CDE II - Client Delivery Executive in San Francisco, California. The incumbent will lead the delivery of services focusing on transformation and excellence, driving client satisfaction while managing complex IT solutions.

Candidates must possess leadership qualities, with significant experience in the HiTech industry and a strong knowledge of ITIL frameworks. This position offers a competitive salary and comprehensive benefits.