Senior IT Project Manager | Strategic Delivery Leader

Encore Technologies; Cincinnati (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Encore Technologies in Cincinnati, OH is seeking a Senior Project Manager to lead complex IT projects, applying PMO standards and ensuring programs are planned, executed, and closed with rigor. You will partner with PMO, Client Success, Service Operations, and finance to maintain visibility into scope, schedule, budget, resources, risks, and outcomes.

The role requires strong communication, organization, and leadership to coordinate across delivery teams, vendors, and stakeholders.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years delivering IT projects across infrastructure, cloud, or software development.
• Experience managing cross-functional delivery teams.
• Strong knowledge of PMO standards, governance, and reporting.
• Proficient with project management tools and dashboards.

Responsibilities

• Lead assigned IT projects through initiation, planning, execution, monitoring, transition, and closeout.
• Apply PMO standards, methodologies, templates, governance practices, and reporting expectations consistently across assigned projects.
• Develop and maintain project plans, schedules, milestones, budgets, resource plans, communication plans, risk registers, issue logs, decision logs, and status reports.
• Maintain visibility into project scope, schedule, resources, milestones, risks, issues, assumptions, dependencies, and required decisions.
• Coordinate project activities with service delivery teams, Client Success, Service Operations, finance, sales, presales, vendors, subcontractors, and customer stakeholders.
• Facilitate project kickoffs, status meetings, risk reviews, stakeholder updates, lessons learned, and closeout activities.
• Monitor project performance and escalation of risks, issues, resource constraints, scope changes, financial concerns, and delivery obstacles with clear context and recommended actions.
• Ensure project communication is consistent, accurate, timely, and appropriate for clients, internal stakeholders, and leadership.
• Support resource planning and project forecasting by maintaining accurate project schedules, demand visibility, and delivery status information.
• Partner with Service Operations to ensure project setup, delivery records, administrative workflows, billing inputs, and project readiness activities are accurate and complete.
• Partner with Client Success on project-related client governance, communication, risk visibility, stakeholder alignment, and project-to-service transition needs.
• Support continuous improvement by identifying recurring delivery challenges, contributing to lessons learned, and helping improve project execution practices.

Skills

Strong communication

Organization

Leadership

Problem-solving

Stakeholder management

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Project

Salesforce

PSA platforms

CRM tools

Project portfolio management tools

Reporting platforms

Job description

Encore Technologies in Cincinnati, OH is seeking a Senior Project Manager to lead complex IT projects, applying PMO standards and ensuring programs are planned, executed, and closed with rigor. You will partner with PMO, Client Success, Service Operations, and finance to maintain visibility into scope, schedule, budget, resources, risks, and outcomes.

The role requires strong communication, organization, and leadership to coordinate across delivery teams, vendors, and stakeholders.