Senior IT Program Manager - Government Services

Koniag Services, Inc.; Washington (District of Columbia); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Paid parental leave

Life and disability insurance

Flexible spending accounts

Commuter benefits

Tuition reimbursement

Job summary

Koniag Management Solutions, LLC, a Koniag Government Services company, is seeking a Senior IT Program Manager to lead a government-focused program in Washington, DC. This Key Personnel role supports KMS and is contingent on contract award.

Responsibilities include overseeing task-order performance, staffing, and program planning, with a focus on continuity of service and executive-level reporting.

Qualifications

• Bachelor’s degree or equivalent in a related field and at least eight years of professional experience.
• At least four years in a supervisory role overseeing technical service delivery, staffing, and performance.
• Experience managing service desk operations, contractor performance, transition activities, and escalation procedures.
• Strong analytical and decision-making abilities for non-routine technical, administrative, and managerial issues.
• Excellent written and oral communication skills with cross-functional coordination capacity.
• U.S. citizenship is required and ability to obtain and maintain necessary background investigations and clearances.

Responsibilities

• Provide oversight of all aspects of task-order performance including technical, contractual, administrative, and financial performance.
• Manage staffing, performance oversight, transition, risk management, quality control, deliverables, and customer coordination.
• Develop and maintain the Program Management Plan, integrated schedule, staffing plan, risk and action logs, and service desk operating procedures.
• Lead post-award kickoff, onboarding/readiness, access coordination, and knowledge-transfer activities.
• Provide weekly status updates and monthly performance reports addressing accomplishments, staffing, deliverables, risks, incidents, and corrective actions.
• Manage transition-in and transition-out to maintain continuity of service and ensure orderly asset, ticket, and documentation transfer.
• Escalate critical service or staffing risks, track corrective actions through closure, and ensure sustained VIP support coverage.

Job description

Koniag Management Solutions, LLC, a Koniag Government Services company, is seeking a Senior IT Program Manager to lead a government-focused program in Washington, DC. This Key Personnel role supports KMS and is contingent on contract award.

Responsibilities include overseeing task-order performance, staffing, and program planning, with a focus on continuity of service and executive-level reporting.