Senior IT Program Manager - Design-Led Systems & UX

US Department of Education Headquarters; San Francisco (CA); On-site; USD 130,000 - 170,000; Full time

Job summary

The US Department of Education Headquarters, Federal Student Aid Technology Directorate, seeks a highly experienced professional at the GS-15 level to lead multi-disciplinary IT initiatives, overseeing design leads and translating business requirements into technical user stories. You will drive architecture, development, and cybersecurity improvements in a complex environment.

Applicants should demonstrate senior-level experience guiding system design and implementation, communicating with

Qualifications

• Attention to detail in all work tasks.
• Customer service mindset for diverse users and stakeholders.
• Decision making with sound judgment and action.
• Information management and organization of records and systems.
• Interpersonal skills for collaborative work across teams.
• Clear oral communication tailored to the audience.
• Problem solving to identify, evaluate, and resolve issues.
• Teamwork and collaboration to achieve goals.
• Technical competence grounded in formal training and practical experience.

Skills

Attention to Detail

Customer Service

Decision Making

Information Management

Interpersonal Skills

Oral Communication

Problem Solving

Teamwork

Technical Competence

Job description

The US Department of Education Headquarters, Federal Student Aid Technology Directorate, seeks a highly experienced professional at the GS-15 level to lead multi-disciplinary IT initiatives, overseeing design leads and translating business requirements into technical user stories. You will drive architecture, development, and cybersecurity improvements in a complex environment.

Applicants should demonstrate senior-level experience guiding system design and implementation, communicating with