Senior IT Operations & Network Lead

Amentum; Grand Junction (CO); On-site; USD 165,000 - 209,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Educational reimbursement

Parental leave

Stock purchase plan

Job summary

Amentum is seeking an IT Operations & Maintenance Manager to lead the IT O&M department, ensuring secure operation of the LM Enterprise Network and delivering desktop and help desk support for LM clients and LMSP customers.

The role requires a Bachelor's in a STEM field, 10+ years IT experience with 5 years in leadership, and the ability to manage budgets. Travel is less than 10%. Benefits include health and welfare offerings and retirement plans.

Qualifications

• Experience in IT Operations and/or IT Projects.
• Leading Technical Teams.
• Ability to work independently and as part of a team.
• Demonstrated experience managing department budget.
• Strong communication skills and demonstrated focus on exemplary customer service.
• Technical background in enterprise environments to support team interaction, project estimation, and project management engagement.

Responsibilities

• Lead IT Operations and Maintenance (IT O&M) Department personnel ensuring each team member performs his/her job safely.
• Primarily responsible for the reliable and secure operation of the LM Enterprise Network and providing help desk and desktop support to LM clients and LMSP customers.
• Communicate with the Client and LMSP customers to understand short-term and long-term goals including desired upgrades to the Network and provide status of IT O&M activities.
• Ensure the IT O&M team provides excellent customer service by understanding the needs of the LMSP customer and the mission of DOE-Legacy Management.
• Manage Fiscal Year budgets for IT O&M.
• Identify and provide constructive feedback to employees and provide mentorship as appropriate.
• Actively coordinate the recruitment of staff.
• Approve Standard IT Operating Procedures (SOPs) for Network Operations Team.
• Represent LM and LMSP in a professional manner.
• Demonstrate excellent technical skills and proficiency with design, implementation, and support of Microsoft solutions, enterprise server, storage, network, and virtualization components.

Skills

IT Operations

Leading Technical Teams

Independent/Teamwork

Budget Management

Communication & Customer Service

Enterprise IT Knowledge

Education

Bachelor’s degree in computer science or STEM

Job description

Amentum is seeking an IT Operations & Maintenance Manager to lead the IT O&M department, ensuring secure operation of the LM Enterprise Network and delivering desktop and help desk support for LM clients and LMSP customers.

The role requires a Bachelor's in a STEM field, 10+ years IT experience with 5 years in leadership, and the ability to manage budgets. Travel is less than 10%. Benefits include health and welfare offerings and retirement plans.