IT Systems & Lab Operations Engineer Onsite 9/80 Schedule

Amentum; Georgia; On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Retirement benefits (401(k) matching)

Educational reimbursement

Parental leave

Employee stock purchase plan

Tax‑saving options

Disability and life insurance

Pet insurance

Job summary

Amentum seeks an experienced IT Systems Administrator & Lab Operations Engineer to support NASA lab environments. You will handle domain/identity administration, endpoint management, system configuration, and day‑to‑day lab IT operations, collaborating with multidisciplinary engineering teams.

Ideal candidates have strong troubleshooting skills, 5+ years in IT systems administration, and are able to work onsite at Johnson Space Center, with a focus on security, imaging, and incident resolution.

Qualifications

• Typically requires a bachelor’s degree or equivalent certification in a related area and a minimum of 5 years of experience in the field or in a related area.
• 5+ years of IT Systems Administration or technical support.
• Strong experience with domain management, endpoint administration, and GPO.
• Hands‑on workstation imaging, deployment, and lab‑scale patching.
• Working knowledge of networking fundamentals and basic switch/cabling troubleshooting.
• Familiarity with Linux/Unix or willingness to learn.
• Excellent communication, customer service, and cross‑team collaboration skills.
• Must work onsite at NASA JSC and pass required background checks

Responsibilities

• Manage endpoint platforms (ManageEngine, JAMF, Ivanti, Intune, PDQ, Lansweeper)
• Oversee workstation imaging, OS deployments, patching, and lab refresh cycles
• Support lab systems, printers, network-connected devices, and resource configurations
• Maintain ticketing and inventory systems (ManageEngine Service Desk, Track‑IT, Zendesk)
• Assist engineers during integration/testing events and troubleshoot lab hardware/software
• Uphold cybersecurity and compliance practices; previous LASO or similar experience valued
• Provide documentation, training, and support for technicians and lab users

Skills

Domain management

Endpoint administration

GPO

Lab imaging

Networking basics

Linux/Unix knowledge

Customer service

Communication

Education

Bachelor's degree or equivalent certification

5+ years IT Systems Admin

Tools

ManageEngine

JAMF

Ivanti

Intune

PDQ

Lansweeper

Zendesk

Job description

Amentum seeks an experienced IT Systems Administrator & Lab Operations Engineer to support NASA lab environments. You will handle domain/identity administration, endpoint management, system configuration, and day‑to‑day lab IT operations, collaborating with multidisciplinary engineering teams.

Ideal candidates have strong troubleshooting skills, 5+ years in IT systems administration, and are able to work onsite at Johnson Space Center, with a focus on security, imaging, and incident resolution.